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Branch Service Associate (2-yr contract)The Hong Kong Jockey Club
Branch Service Associate (2-yr contract)The Hong Kong Jockey Club
Job Highlights
  • provide quality and efficient customer service
  • assist customers in processing betting transaction
  • introduce products and services
Job Description

With over 100 off-course betting branches and 2 racecourses, Retail Department is committed to provide quality and efficient service to our customer throughout Hong Kong. We are currently seeking a dynamic, enterprising and customer-centric individual to join our team.

You will

  • handle customer enquiries, provide quality and efficient customer service
  • assist customers in processing betting transactions
  • introduce products and services to enhance customers’ experience
  • work on shift including weekends & public holidays

You should have

  • Form 5 or above 
  • at least 1 year working experience in customer service environment
  • customer-oriented with good communication and interpersonal skills

Candidates who are tertiary educated with less experience will also be considered.

Paid annual leave, statutory holiday, sickness allowance, discretionary bonus, paid duty break, special day bonus, on-the-job training and good prospect of career advancement


An initial two-year contract employment will be offered to the successful candidate. Contract renewal will be subject to mutual agreement between the Club and the individual.


How to Apply
Please send your resume, complete with expected salary and job reference by clicking the Apply Now button or to:

Fax    : 2881-7966
Mail    : The Human Resources Department
            The Hong Kong Jockey Club
            1 Sports Road, Happy Valley 
            Hong Kong


Find out more about this remarkable opportunity today. Visit our website at now.   


We are an equal opportunity employer. 
Personal data collected will be used for recruitment purposes only.

Additional Information
Years of Experience
1 year
Employment Type
Contract, Full Time
Company Website
Company details

Remarkable Careers

A world-class horse racing operator and one of the world’s largest charity contributors, donating a record HK$3.9 billion in 2015/16. A major taxpayer, Hong Kong's largest by far, generating HK$20.9 billion in 2015/16 for public funds. A pioneer in technology, striving for the highest levels of customer service. A membership club, recognised as one of Asia’s most prestigious. Above all an organisation dedicated to the overall betterment of Hong Kong.  This is The Hong Kong Jockey Club, a truly remarkable organisation offering you a rewarding career with unparalleled prospects for growth and development.