Solar Time Ltd

Brand Marketing /Customer support

Solar Time Ltd
Salary provided
Posted on 27 Oct 2020

Brand Marketing /Customer support

Solar Time Ltd

Job Highlights

  • Brand Marketing /Customer support
  • Team Support,responding to external parties
  • Excellent English,customer service system

Job Description

THE JOB

We’re looking for a keen and highly motivated Brand Marketing /Customer support with excellent communication to provide vital support to our team of brand communication team. This is an excellent opportunity for someone looking to learn nuances of marketing , customer service and brand communication to embark on a rewarding career path.  

RESPONSIBLITIES 

  1. Responding to customers and marketing partners queries promptly and diligently.
  2. Communicate with brand affiliates / ambassadors actively and keep track of all communications.
  3. Develop and manage a database of affiliates / customers / ambassadors and support e-commerce sales.
  4. Assist with placement of orders, refunds, or exchanges as required.
  5. Assist in handling product recalls, record the data, answer enquiries from brand ambassadors and customers alike.
  6. Efficient in managing reports and present analysis. 

REQUIREMENTS

  1.  Excellent written and verbal communication skills in English Language.
  2. Passion for customer satisfaction
  3. Good knowledge of Microsoft Excel or similar would be an advantage
  4. Highly energetic and self-motivated
  5. Ability to multi-tasks, prioritize and meet deadlines
  6. Experience with any customer service management system such as Zendesk, Freshdesk, sales-force or O-desk would be an added advantage

Interested parties please send your resume with expected salary and availability by clicking "Apply Now". All personal data collected will be used for recruitment purpose only.

Additional Information

Company Overview

 ABOUT US

Dartmouth Brands is home to a unique stable of proprietary brands. Each brand in our portfolio is carefully considered, designed, imagined and captures a moment, a lifestyle, a personality or a place.

 In a time when the idea of timekeeping becomes more emotive than essential, we cultivate timepieces that speak uniquely to individuals through quality, design and contemporary relevance.

 Underpinning each watch is over 30 years of manufacturing excellence bringing the best of design, production and merchandising to an increasingly multi-channeled and multi-layered retail environment.

At Dartmouth Brands, we develop and reward motivated individuals to create their own success. You’ll get the chance to work across some great brands and be mentored by experts in the industry.

Additional Company Information

Benefits & Others
Five-day work week, Medical insurance