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Business Analyst (12 months’ contract)Chubb Insurance Hong Kong Limited
Business Analyst (12 months’ contract)Chubb Insurance Hong Kong Limited
Job Highlights
  • Facilitate in defining business requirements
  • Develop and review business requirement documents
  • Minimum 2 years of working experience
Job Description


The primary purpose of this role is to assist Deputy Manager in local and regional projects for process improvements and new business initiatives. He / She will work closely with business users to identify user requirement on potential improvement areas and coordinate with IT teams on solution development and corresponding testing activities. He / She will also assist in driving operations efficiency improvement activities aiming at providing quality policy administrative services to internal and external customers.


  • Consult and collaborate with business users to understand business needs, goals and objectives, processes and requirements
  • Facilitate in defining business requirements, application workflow / system enhancement areas to address business users’ needs
  • Develop and review business requirement documents to ensure alignment between business users and IT on user requirements
  • Coordinate with regional and local IT team in understanding user requirements, impact analysis and developing solution to address business needs
  • Assist in carrying out business impact assessment, facilitate project manager and business users to define system testing scenarios, prepare test cases and expected outputs
  • Perform user acceptance testing including test cycle planning, test case creation and execution
  • Coordinate business verification testing to ensure overall efficiency, functionality and user friendliness of system enhancement / development
  • Prepare training materials and conduct training to end users
  • Assist in identifying areas of improving operations efficiencies, development of process flow, procedure manual and training to the team


  • Bachelor degree in Business Administration, Computer Science, Information Systems or related discipline
  • Minimum 2 years of working experience in business analysis, project management or systems implementation in financial institutions, experience in General Insurance would be an advantage
  • Strong knowledge of insurance products and operations
  • Proven ability to learn, understand and apply new technologies
  • Excellent interpersonal, communication, negotiating and problem solving skills
  • Good command of both written and spoken English and Chinese
  • Experience in AS/400 System would be an advantage
  • Able to work independently and proactively to deliver in accordance with schedule

Interested?  Please send your resume by clicking on the Apply Now button below.

Personal data collected will be used for recruitment purposes only. Only local candidates selected for interviews will be contacted. Chubb recognizes the positive value of inclusion and promotes equality.  We welcome and encourage job applications from people of all backgrounds

Additional Information
Career Level
Entry Level
Company details

At Chubb, we like to challenge ourselves to be the best in our business. 

With both general and life insurance operations, Chubb has been present in Hong Kong for more than 90 years.  We are the world’s largest publicly traded property and casualty insurer with operations in 54 countries.

We have an exciting opportunity for someone who can match our passion and commitment in serving our customers and partners.

We have:

  • A culture of highly driven and collaborative team members
  • A fast paced, “can do” environment
  • A wide variety of learning experiences like development programs, coaching, mentoring, and eLearning tools
  • A great place to work with people who have the desire to innovate
  • Community involvement initiatives