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Business Analyst (CRM)Pactera (Hong Kong) Limited
  • Not Specified
  • Salary provided
  • Posted on 18 Nov 2019
Business Analyst (CRM)Pactera (Hong Kong) Limited

Job Highlights

  • With Pega System experience is a big plus
  • Able to negotiate with top level managements
  • Willing to travel to Macau

Job Description

About us

Pactera is a global company offering consulting, digital, technology and operations services to the world’s leading enterprises. From our roots in engineering to the latest in digital transformation, we give customers a competitive edge.

Our Culture

Within our tech team, we are about passion to win, value our people, and client orientated, ect. We treat our people with respect and trust and give them a ton of freedom and autonomy to make an impact.  Join the growing company using technology to tackle enterprises toughest challenges.

About this Job

As a Business Analyst role, you will work in one of our famous clients to mainly perform business analyst role. 


Key Responsibilities

  • Perform high level/advanced analysis and diagnosis and recognize patterns in data to initiate incremental improvements and solutions to existing processes, products and systems in designated area
  • Conduct research, modelling, forecasting, measuring and reporting to support business decisions for designated area; Escalate unanticipated variations for approval
  • Provide quality advice based on relevant technical knowledge
  • Undertakes a leading role in developing business plans and/or programs as required
  • Recommend step improvements in own area and between areas, including awareness of best practice



  • Bachelor’s degree in Computer Science, Computer Engineering, or related disciplines.
  • With 1-3 years relevant BA experience and CRM application experience
  • Excellent PowerPoint skills and the ability to translate strategy and information into clear models.
  • Ability to contribute towards business improvement initiatives
  • Demonstrated ability to close out ambiguity and work to tight timelines
  • Demonstrated experience delivering demonstrations to GM level stakeholders
  • Demonstrated ability to perform in high pressure, critical deadline situations and solving problems in a highly complex environment
  • Ability to manage, direct and coach project team to ensure successful delivery of initiatives
  • Experience in Pega Systems is an advantage


Additional Information

Career Level
Entry Level
Years of Experience
1 year
Employment Type
Full Time, Permanent

Company Overview

Pactera ( with global headquarters strategically located in China and regional headquarters in North America, Asia Pacific, and Europe, has international presence, experience and teams that are delivering world-class Business / IT consulting, solutions, and outsourcing services to many global clients.

Pactera has a loyal and diverse client base that provides employees with the opportunity to work on a variety of exciting projects across multiple industry sectors. Each new engagement has the opportunity to grow and develop, as well as experience a new client environment and location. This variety of assignments will enable to you to gain additional and invaluable skills and experiences.

Pactera Hong Kong is seeking enthusiastic, qualified candidates to support our regional businesses.

Additional Company Information

Benefits & Others
Dental insurance, Five-day work week, Medical insurance, Performance bonus

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