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Business Analyst/ Senior Business Analyst/ Business Analysis ManagerJones Lang LaSalle Management Services Ltd
Business Analyst/ Senior Business Analyst/ Business Analysis ManagerJones Lang LaSalle Management Services Ltd
Job Highlights
  • Dip. or above in Computer Science or related
  • Solid experience in medium-sized co./large project
  • Experience of using business improvement tools
Job Description


Reporting to the Director, Solution Architecture, this role is accountable for:

  • Perform business analysis and design. Working with the business to identify the organisation's strengths and weaknesses, suggest areas for improvement, and define integrated business solutions across departments and internal and external entities.
  • Facilitate and negotiate business case buy-in from key stakeholders to obtain the best outcome for the organisation where improvements and efficiencies gains across organisational boundaries and budgets, and to ensure smooth implementation and change.
  • Contribute to project briefs, project initiation documents (PIDs) and project documentation, where required.
  • Identify, elicit and document business requirements utilising a structured requirements gathering process and best practice techniques and following professional standards, define business rules and communicates requirements for the implementation of business solutions. This includes but is not limited to:

o    Work in close collaboration with business management and staff to ensure that user requirements and constraints are understood and that sensitive areas affecting service provision are identified early.

o    Lead requirements analysis, validation and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable.

o    Elicit requirements using interviews, document analysis, surveys, site visits, business process descriptions, use cases, scenarios, competitive product analysis, task and workflow analysis, and requirements workshops, etc.

o    Facilitate requirements prioritization based on business value.

o    Translate ICT technical considerations into language and business models that the business will understand and liaise with ICT colleagues to exploit new technologies on behalf of the business.

o    Prepares process diagrams, target operating model documents, functional, system and programme specifications, operation manuals, etc.

o    Manage changes to requirements through effective use of project or BAU change control processes and tools.

  • Produce/review test plans and scenarios on behalf of the business and manage testing to ensure that product and processes are acceptable with minimal risk before becoming operational.
  • Create training materials and documentation for future business processes, business solutions and operating models and deliver training on these.
  • Advise managers and staff on the implementation of new systems and ways of working, facilitating management and staff through the change process and roll-out of best practice standards such as business analysis, process analysis – Human Center Design, Lean, Systems Thinking, etc, business requirements gathering and requirements documentation across the organisation.
  • Assist in enforcement of project deadlines, schedules, and project and project management office (PMO) methodologies.
  • Assist in building operational and management reports for the business through data extraction and simple reporting tools.
  • Explain, demonstrate and recommend our certified platform solutions to existing or potential JLL customers, from both business and technology perspectives.
  • Maintain appropriate professional designations and up-to-date knowledge of the sector, current business analysis and new IT technologies.
  • Carry out all duties with regard to JLL’s policies and procedures.
  • Performs other related duties as required. 



  • Diploma or above in Computer Science / Information System or related disciplines
  • Sold experience of working as business analyst on medium-sized to large projects involving multiple stakeholders and complex technologies across different geographical areas/regions.
  • Experience of using business improvement tools (i.e. BPR, Lean, Six Sigma, Agile, Systems Thinking) to deliver measurable benefits for the business.
  • Broad exposure to a wide range of technologies and demonstrated experience in seeking out new and emerging technologies.
  • Knowledge of project management lifecycle & methodologies (e.g. Prince2, PMP, SDLC, Agile, etc.) and typical problems associated with the implementation of projects.
  • Solid knowledge in Microsoft Office products; knowledge on SQL is preferable.
  • Basic knowledge in accounting is preferable.
  • Basic understanding of IT architecture, integration and design.
  • Developed written and oral communication skills and excellent listening skills.
  • Excellent team player.
  • Effective interpersonal skills with a clear, concise and relevant communication style, including excellent presentation skills.
  • Fluent English and excellent report writing skills.
  • Cantonese speaking is a must.
  • Occasional travel to customer sites may be required.


We offer a 5-day work week and attractive remuneration package and good career prospect for the right applicant. Please apply by clicking the "APPLY NOW" button, or submit full resume and expected salary to PM-HR Department, Room 1402, 14/F, Dorset House, Taikoo Place, 979 King's Road, Quarry Bay, HK or fax to 2968-4177. If no expected salary and availability are stated, the application might not be considered.

(Please quote the reference number on the envelope)

Applicants not invited for interviews within 6 weeks may consider their applications unsuccessful. Information provided will be treated with strict confidential and be used for the purpose of selection only.


Additional Information
Years of Experience
3 years
Employment Type
Full Time, Permanent
Five-day work week, Life insurance, Medical insurance, Performance bonus
Company details

About JLL

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. A Fortune 500 company, JLL helps real estate owners, occupiers and investors achieve their business ambitions. In 2017, JLL had revenue of $7.9 billion and fee revenue of $6.7 billion; managed 4.6 billion square feet, or 423 million square meters; and completed investment sales, acquisitions and finance transactions of approximately $170 billion. At the end of 2017, JLL had nearly 300 corporate offices, operations in over 80 countries and a global workforce of 82,000.  As of December 31, 2017, LaSalle had $58.1 billion of real estate assets under management. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit

JLL has over 50 years of experience in Asia Pacific, with over 37,000 employees operating in 96 offices in 16 countries across the region. The firm won the ‘World’s Best’ and ‘Best in Asia Pacific’ International Property Consultancy at the International Property Awards in 2016 and was named number one real estate investment advisory firm in Asia Pacific for the sixth consecutive year by Real Capital Analytics.

In Greater China, the firm was named ‘Best Property Consultancy in China’ at the International Property Awards Asia Pacific 2016, and has more than 2,200 professionals and 14,000 on-site staff providing quality real estate advice and services in over 80 cities across the country.



仲量联行(纽约证交所交易代码:JLL)是专注于房地产领域的专业服务和投资管理公司,致力于帮助房地产业主、用户和投资者成就商业愿景。仲量联行是《财富》500强上榜企业,业务遍及全球80个国家,拥有近300个分公司,员工总数超过82,000人。2017年度业务营收达67亿美元,总收入79亿美元,代表客户管理和提供外包服务的物业总面积逾46亿平方英尺(约4.23亿平方米),并协助客户完成了价值1,700亿美元的物业出售、并购和融资交易。截至2017年底,仲量联行旗下的投资管理业务分支领盛投资管理(LaSalle Investment Management资产总值达581亿美元。更多信息请浏览

仲量联行在亚太地区开展业务超过50年。公司目前在亚太地区的16个国家拥有96个分公司,员工总数超过37,000人。在2016年国际物业奖评选中,仲量联行荣膺全球最佳房地产咨询公司亚太区最佳房地产咨询公司。此外,根据监测全球房地产交易量的独立机构Real Capital Analytics的数据显示,仲量联行连续六年蝉联亚太区房地产投资顾问公司榜首。