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Business Operations AnalystRobert Walters Hong Kong
  • Others
  • HK$25,000 - 30,000 /month
  • Posted on 23 Apr 2019
Business Operations AnalystRobert Walters Hong Kong
Job Highlights
  • 25-30K
  • Renewable contract, temp-to-perm
  • Business analyst - data analysis, CRM
Job Description

This position will assist Business Applications Team to maintain Business Reporting System to support business decision and performance analysis. Also, the position will focus on and perform System and Business Data Quality Assurance in order to ensure data accuracy and integrity for meaningful result. This position would also assist UAT for system deployment as well.


  • System Data Integrity Maintenance (CRM and SQL Server)
  • Establish a systematic process to ensure data quality and integrity, in the area of Opportunity, Account, Revenue and Install data
  • Ensure account and opportunity naming consistence and ensure "cleaned" data
  • Internal System Development
  • Supervised and guided by the Senior Business Applications Specialist

Data Assurance and Report Development

  • Ensure Deliverables Quality, such that Reports Accuracy and Process Efficiency
  • Extract frequently updated data from Various Business Platforms, and import to Database
  • Design, develop and deploy Online Reports with user interface development according to requirements defined by the project leader and business sponsors.
  • Maintain and Support existing Business Applications, such as Business Information Portal and Channel Dashboard, potentially Tableau (Business Intelligence)
  • Deliver Applications and assigned tasks on-time


  • Work closely with AP Operations and Channel Operations team to coordinate new features and data maintenance for Business usage and expansion.
  • Support monthly forecast capturing process Back up Senior Business Applications Specialist for daily operation processes

Testing and Training

  • Coordinate training & documentation to support full handover of solutions to users
  • Assist in UAT and new features testing, and document testing scripts/scenarios, consolidate result from End Users


  • Business acumen including a good sense of how a CRM application can be utilized to improve business processes
  • Familiar with popular CRM applications (e.g. SFA and/or others) as well as Dun & Bradstreet location structure, DemandTools
  • Know what is Business Intelligence, such as Tableau, Business Objects
  • Experience in designing / maintaining intranet or internet website

  • HTML(5)/DHTML/XML/CSS(3)/JavaScript/Ajax/jQuery/JSON
  • Microsoft SQL server, SSIS (or other ETL), SSRS

    • ASP/ development experience, and Good understanding in SDLC are bonuses
    • Excellent verbal and written communication skills in English plus an Asian language
    • Excellent interpersonal skills with demonstrated ability to work in a team and customer oriented, mission-driven environment
    • Proficiency in Microsoft Products, e.g. Word, Excel, PowerPoint, Access, Projects, Visio
    • Bachelor Degree preferred

    Additional Information
    Years of Experience
    3 years
    Employment Type
    Contract, Full Time
    Company details
    Robert Walters is one of the world's leading global specialist recruitment consultancies. The Robert Walters brand stands for innovation, vision and leadership in the global recruitment market.

    Robert Walters specialises in permanent and contract recruitment across all industry sectors and all levels of seniority, and count the world's leading investment banks, multinational blue-chip commercial organisations and innovative SMEs as clients. Our international network and global brand presence, along with our unrivalled professionalism and specialist knowledge, ensure that we offer only the highest quality of service to both our clients and candidates.

    Established in London in 1985, the Group now operates across 28 countries. Robert Walters' Hong Kong office specialises in accounting & finance, banking & financial services, human resources & business support, information technology, legal & compliance, sales & marketing, as well as supply chain, logistics & procurement.

    An award-winning business, Robert Walters has a proven track record of providing high quality recruitment services, and our success is further endorsed by the many awards we have won over the years.

    For more information about Robert Walters Hong Kong, please visit