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Business Services OfficerThe Bank of East Asia, Limited
  • Not Specified
  • Posted on 13 Aug 2019
Business Services OfficerThe Bank of East Asia, Limited

Job Highlights

  • To provide marketing services support
  • Post-secondary
  • Proficient in both English and Chinese

Job Description

Branch Distribution & Services Department

Business Services Officer (Job ID: 2308)


  • To provide marketing services support related to general banking business, performing sales referral activities, and customer experience support to enhance service quality in the business centre
  • To meet and greet customers (through phone or in-person) in a warm and caring manner and to understand customer needs
  • To provide excellent service in handling customer issues and product enquiries related to general banking business in a timely, problem-free and responsive manner
  • To gauge customer preference, needs and opportunities to enhance customer relationship
  • To perform daily operation and administrative duties
  • To conduct sales referral activities
  • To assist in various marketing activities related to general banking business, both in-branch and off-site promotions
  • To take up ad hoc tasks and projects assigned by superiors


  • Post-secondary with Level 2/Attained/Grade E or above of 5 subjects in HKCEE/HKDSE including Chinese, English and Mathematics
  • HKSI (Paper 1, 7, 8 or equivalent), IIQE (Paper 1, 2, 3, or equivalent) & MPF
  • Minimum of 1 year working experience
  • Knowledge in business / retail banking products & services
  • Independent, pro-active, and presentable
  • A team player with good communication & interpersonal skills
  • Proficiency in Microsoft Office
  • Good command of both spoken and written English and Chinese, preferably including Putonghua.


Please apply online via the BEA Careers website at or by clicking the "Apply Now" button below. Kindly note that if you are a new user, you have to first create your User Profile before you can apply. 

Personal data provided by job applicants will be used for recruitment purposes only and will be treated in accordance with the Bank's Personal Data Policy, which is available upon request. Applicants who are not invited for interviews within six weeks may consider their applications unsuccessful and the personal data collected will be destroyed after six months.

Additional Information

Career Level
Entry Level
Non-Degree Tertiary
Job Functions
Years of Experience
1 year
Employment Type
Full Time, Permanent
Benefits & Others
Dental insurance, Double pay, Five-day work week, Life insurance, Medical insurance

Company Overview

Together, we can achieve more

The Bank of East Asia, Limited ("BEA") is Hong Kong’s largest independent local bank with 70 branches, 54 SupremeGold Centres, and 11 i-Financial Centres throughout the city.

With a team of over 3,700 professionals in Hong Kong and more than 9,900 worldwide, BEA embraces a spirit of teamwork in every challenge.  We invite you to become part of our team and to join us on our journey towards a bright and exciting future.

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