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Business Transformation ManagerHang Seng Bank Ltd
  • Not Specified
  • Salary provided
  • Posted on 15 Nov 2019
Business Transformation ManagerHang Seng Bank Ltd

Job Highlights

  • University degree in a related discipline
  • Minimum of 5 years’ experience
  • Excellent written communication skills

Job Description

RBWM Transformation - RBWM COO


We are currently seeking a high caliber professional to join our department as Business Transformation Manager



Principal responsibilities:

  • To set up and run Project Management Office (PMO) or respective governance among business units and the Group on key cross-RBWM business initiatives to drive the growth of the Bank's retail banking and wealth management business.
  • To play a proactive role in the development of cross-RBWM transformation initiatives e.g. RBWM Strategy Implementation Committee, IT Project Governance, Digital and Operational Review implementation/communication plans and business cases.
  • Work effectively with business units and supporting functions to workout effective solutions, to take the lead in coordinating the implementation and provide monitoring support for the progress of key RBWM strategic initiatives, identify potential risk and issues, and arrange for the necessary reporting.
  • Be responsible for organizing respective management meeting including preparation of presentation materials, communication plans, and business cases via co-ordination with respective key stakeholders.
  • Prepare management reports, conduct business researches and participate in ad hoc projects to explore new business opportunities.



  • University degree in Business Administration, Finance or a related discipline
    Minimum of 5 years' experience in project management, strategic planning or change management.  Candidates with less experience will be considered as assistant business transformation manager.
  • Good knowledge of retail banking and wealth management business and operations, with strong business acumen and numerical sense.  Experience in retail product or channel management is advantageous.
  • Strong negotiation and relationship management skills to deal with multiples stakeholders within the bank.
  • Self-driven, with the ability to solve problem with conceptual and analytical capabilities to deal with ambiguities.
  • Excellent written communication skills & high proficiency in English, Chinese and Putonghua.
  • Proficiency in MS Office, especially Excel and Powerpoint.
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes, with the ability to work independently and under pressure.


All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

Additional Information

Career Level
Years of Experience
5 years
Employment Type
Full Time, Permanent

Company Overview

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Additional Company Information

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