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Call Center Operator (Day-Shift) & (Night-Shift) / 電 話 中 心 聯 絡 員 ( 日更) 及 (夜更)thyssenkrupp Elevator (HK) Limited
Call Center Operator (Day-Shift) & (Night-Shift) / 電 話 中 心 聯 絡 員 ( 日更) 及 (夜更)thyssenkrupp Elevator (HK) Limited

Job Highlights

  • F.5
  • Call Centre
  • Customer Services

Job Description

Job Responsibilities / 工作職責:

  • Handle customers' enquiries and complaints in a professional manner
  • Call our technician to attend calls
  • Record the calls’ record to the system accurately
  • Generate regular report for management and customer review
  • Clerical support


Job Requirements / 要求:

  • F.5 or above
  • Perform shift duty from (Day-Shift) 9:00am to 6:00pm / (Night-Shift) 9:00pm to 9:00am
    間當值時間由(日更) 上午9:00至下午6:00 / (夜更) 下午9:00至上午9:00
  • Minimum 1 year of work experience in call centre / customer service
  • Proficient in computer knowledge (including Chinese Word Processing)
    熟識中英文電腦操作 (包括中文輸入法)
  • Good command of Cantonese. Fluent in English and Mandarin is an advantage
  • Good telephone manner, service attitude and detail
  • Need to work on holidays


An attractive remuneration package commensurate with experience will be offered to the successful candidate.  If you are ready to accept challenges and be rewarded with attractive remuneration and career opportunity, please apply with your full résumé, stating present and expected salary by clicking "APPLY NOW".

All information provided will be treated in the strictest confidence and used for recruitment purposes only.


engineering. tomorrow. together.


Additional Information

Career Level
School Certificate
Years of Experience
1 year
Employment Type
Full Time, Permanent
Benefits & Others
Dental insurance, Education allowance, Life insurance, Medical insurance

Company Overview

thyssenkrupp Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our more than 50,000 highly qualified employees allow us to offer smart, innovative and energy-efficient products that are designed to meet the individual needs of our customers. Our range of products includes passenger and freight elevators, escalators, moving walks, passenger boarding bridges, stair and platform lifts as well as tailored service solutions for our entire line of products. The over 900 locations we operate around the world serve as our sales and service network and ensure we are there where our customers need us.

To cope with our business need, we are seeking high calibre and self-motivated candidate to join our team.