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Call Centre Officer - Lifestyle Concierge (Welcome Fresh Grad)Page Group Hong Kong
Call Centre Officer - Lifestyle Concierge (Welcome Fresh Grad)Page Group Hong Kong
Job Highlights
  • International exposure/MNC
  • Excellent career progression
  • Attractive salary and benefits
Job Description

Our client is a leading MNC aiming at delivering high-end lifestyle concierge services to members across the globe. They are currently expanding its business scale and hiring talents with experience in customer service, preferably in call centre and reservation.

Client Details

Our client is a reputable MNC with more than 20 years of history aiming at delivering travel and life reward services to members across the globe. They are partnering with more than 800 companies ranging from technology to hotel. They are seeking talents with previous customer service experience, preferably in call centre and reservation.

Description

  • Deliver professional customer support to enhance brand loyalty
  • Handle inbound calls and email enquiries from members
  • Make reservation as requested by members
  • Resolve members complaints in a professional manner
  • Handle ad hoc tasks as requested by management team

Profile

  • Relevant experience in call centre and customer service is preferable
  • Good command of both written and spoken English, Mandarin and Cantonese
  • Command in other languages is a plus
  • Excellent communication and listening skills
  • Fresh graduate will also be considered for junior position

Job Offer

  • Attractive salary package with incentives
  • medical coverage and staff discounts scheme
  • New comer bonus
  • 5-day work week
  • Classroom training provided
  • Vibrant and international working culture
  • Fast-track career progression

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Eunice Li on +852 3602 2487.

Additional Information
Years of Experience
N/A
Employment Type
Full Time, Permanent
Company details
Our client is a leading MNC aiming at delivering high-end lifestyle concierge services to members across the globe. They are currently expanding its business scale and hiring talents with experience in customer service, preferably in call centre and reservation.