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Claims AdministratorAPRIL Hong Kong Limited
Claims AdministratorAPRIL Hong Kong Limited
Job Highlights
  • claim
  • administrator
  • medical insurance
Job Description

April International is dedicated to ensuring access to international care through the provision of international health insurance, travel and medical assistance. With team across Asia, Europe and the Americas, we look after our members wherever they are to make sure they access proper care in highly multi-cultural environment.

We are part of  the April Group, a Paris listed, A+ AM best rated insurance specialist with 3,800 staff in 30+ countries. 

To sustain the growth of the company as well as the expansion of our services we are currently looking for a Claims Administrator 


  •  Review, analyze and take decision on complex hospital submissions
  • Act as a single point of contact for our clients, brokers and hospitals
  • Train and coach team workers in reviewing and assessing submissions
  • Assist the Chief Operating Officer on special projects


  • Graduate in nursing/health administration or other relevant discipline
  • 3-5 years of experience in claims management or another experience in Insurance
  • Good medical care background acquired through experience or exposure
  • Excellent interpersonal and communication skills and a strong customer focus as the candidate will need to remain calm and pragmatic in stressful situations
  • Great attention for details as decisions will be made after thorough analysis of policies and requests 
  • Working proficiency in oral and  written English, Mandarin is a plus
  • Hold SCI degree ( BCP, PGI and HI) or willing to quickly pass the exams


Work location : Central, Hong Kong

Working day : Monday to Friday


 Personal data collected will be used for recruitment purpose only.

Additional Information
Career Level
Years of Experience
3 years
Employment Type
Full Time, Permanent
Dental insurance, Double pay, Five-day work week, Medical insurance, Performance bonus
Company details

About the company:

Since its creation in 1998 APRIL, an international insurance services group and the leading wholesale broker in France, has been committed to putting the client and innovation at the heart of its development with a single goal: to make insurance easier and more accessible to everyone.

APRIL designs, manages and distributes specialist insurance solutions in healthcare, personal risk, mobility and legal protection, as well as assistance services for individuals, professionals and businesses.

With more than 3,800 employees, APRIL has operations in Europe, America, Asia, Africa and the Middle East. In 2016, the group achieved consolidated sales of €861.2 million.

We are currently looking to recruit a Broker Account Manager to join our team specializing in international health insurance. This team is made up of 250 members and 15 different nationalities based in Mexico City, London, Paris, Montreux, Munich, Hong Kong and Bangkok

Our aim is to provide local expertise to ensure easy and sustainable access to quality healthcare on an international level from a platform which, one day, will be the most highly recommended in the world.