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Claims Manager / Assistant Claims ManagerBluemont Consulting
Claims Manager / Assistant Claims ManagerBluemont Consulting
Job Highlights
  • Global Insurance company
  • Career growth plan
  • Optional OT
Job Description
  • Global Insurance company
  • Career plan
  • OT optional!
This international Life and Health Insurance company are seeking a Claims Manager to manage a small team of claims staff and assist the Department Head to supervise the Group team and lead the team to achieve the KPI.
  • Assess and approve new claim/complaint case/complicated case within authority and manage customer expectation by offering flexible solution
  • Prepare regular management and business reports of Claims Department
  • Be involved in training to support to enhance professional knowledge and standard of subordinate and agency
  • Lead and coordinate BAU system enhancement activities to meet business priorities
  • Responsible for the business data analysis, requirement gathering, scoping, documentation and function specification review to ensure business objectives are aligned
  • Coordinate and assist in UAT activities such as preparation of test plan, test cases, pre-UAT quality check, monitoring of bug fixing, retest progress, UAT reports and post-implementation monitoring
  • Assist department head in driving initiatives to uplift operations efficiency and customer experience 
  • Work effectively and efficiently with cross-functional departments and external parties to ensure projects are delivered on time, within budget and aligned with company strategy
  • Bachelor degree
  • Minimum 5 years of claims experience in Life or Health Insurance Industry with at least (if less than this, can be considered for Assistant Manager position)
  • Proficient in written and spoken English and Chinese.
  • Highly organized self-starter, capable to lead multiple projects to meet tight deadlines and work in a fast paced environment
  • Excellent analytical, problem solving and decision making skills 
Additional Information
Career Level
Years of Experience
Employment Type
Full Time
Company details