Yanta Limited

Client Manager / Client Service Officer (Managed Print Services)

Yanta Limited
Posted on 13-Apr-21

Client Manager / Client Service Officer (Managed Print Services)

Yanta Limited

Job Highlights

  • 15 days' annual leave
  • 5 days’ work week & bank holiday
  • Clinical, hospitalization and dental insurance

Job Description

Job Highlights

  • Top multinational IT Company
  • Cabin Crew candidates are welcomed
  • Immediately available preferred
  • 5 days of work per week

Job Description

Our Client is an American multinational information technology company listed in U.S. who is seeking a Client Manager / Client Service Officer for their Managed Print Services.

Responsibilities

  • Manage account operation activities and escalations to maintain and build excellent relationship with client
  • As a contact and escalation point between customers and other support teams
  • This is not a quota baring sales role, but you have to build understanding and knowledge of client business and needs to identify up-sell & cross-sell opportunities and drive contract renewal with sales team
  •  Prepare PO, report, contract and invoicing related document
  • Closely engage and liaise with other delivery team to ensure the timely and cost-effective delivery whilst managing delivery scope and resources


Requirement:

  • Cabin Crew candidates are welcomed to apply
  • Tertiary education in Business Management / Computer Science / or related disciplines
  • 2 year or above of account management or customer services experience
  • Good communication skill and a trusted advisor to the customer
  • Fluent in Cantonese and English, Verbal and written
  • Positive thinking, customer-oriented with good interpersonal skills
  • PC literacy: MS Office - Excel & PowerPoint
  • Applicants with more experiences will be considered for senior position
  • Immediately available preferred
We offer career prospect, attractive remuneration and fringe benefits including but not limited to the followings:
  • 15 days' annual leave
  • 5 days’ work week & bank holiday
  •  Clinical, hospitalization and dental insurance

Additional Information

Career Level
Entry Level
Qualification
Non-Degree Tertiary
Years of Experience
2 years
Job Type
Full Time

Company Overview

Our Client is an American multinational information technology company listed in U.S. who is seeking a Client Manager / Client Service Officer for their Managed Print Services.

Additional Company Information

Industry
Information Technology
Benefits & Others
Five-day work week