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Client Partner / Account ManagerEwave Limited
Client Partner / Account ManagerEwave Limited
Job Highlights
  • Unlimited Paid Annual Leave
  • Work with an Award Winning Team
  • Extensive Career Development Opportunities
Job Description

We’re seeking an experienced Client Partner / Account Director to join our award-winning Experience Services team in Hong Kong. You will play a key role supporting our growing customer base on a variety of mid-to-large scale Digital Transformation initiatives.

The Role

Your end-to-end knowledge of Commerce and Digital combined with your exceptional communication skills will be leveraged as you act as the key point of contact, and strategic business advisor for eWave clients.

As a Client Partner, you will develop strategic relationships with our top clients. As their trusted partner, you will proactively engage stakeholders to map out strategies and deliver eWave resources to enable them to achieve their eCommerce objectives. You're a motivated people person that truly enjoys driving and growing relationships.

The Responsibilities

  • Constantly think of creative ways to improve our relationships with our clients and grow client business.
  • Manage trusted relationships with eWave clients and develop digital solutions and services to help their businesses succeed.
  • Partner with clients to develop their goals, adding strategic value and ensuring that they get the best results from the collective agency team
  • Develop strategic account plans for the customers within your assigned portfolio, including growth opportunities identification, action planning, and business growth forecast.
  • Help grow the scope of clients' accounts with eWave.
  • Monitor industry trends, competitive landscape, and identify risks to the business, taking pre-emptive action to mitigate.

The Candidate

  • BA/BS degree or equivalent practical experience.
  • 5 years of hands-on relationship management experience in media, marketing, advertising or digital.
  • Experience in similar Agency or within broader Consulting, Commerce, Digital, Media and Advertising environments
  • Strong experience in driving new strategic relationships within a commerce, media, marketing or advertising agency.
  • Experience in building relationships at various levels, along with superior written and verbal communication skills and the ability to influence others.
  • Sound knowledge of digital marketing and marketing technologies
  • Demonstrated ability to be flexible/adaptable in exercising judgment in a dynamic matrixed environment and able to manage competing priorities.
  • Demonstrated strategic and analytical sales approach with a focus on building relationships with clients.
  • Demonstrated success at working with cross-functional teams and building strong relationships across internal teams.

 The Perks

  • Unlimited Paid Annual Leave
  • Health & Wellness Initiatives
  • Staff Referral Scheme
  • In-House Cultural Programs
  • Continuous Training, Certifications, and Learning Opportunities
  • Regional Transfer Opportunities
  • Sponsorship of Attendance at International Events
  • Medical Insurance

Additional Information
Years of Experience
2 years
Employment Type
Full Time
Education allowance, Five-day work week, Flexible working hours, Medical insurance, Performance bonus, Travel allowance, Work from home
Company details

eWave is an independent digital transformation agency with a focus on delivering state of the art eCommerce solutions for our customers.

We partner with brands such as Nike, Canon, Coca-Cola Amatil, and Nestle, we work on some of the most exciting and innovative digital projects in the APAC market.

Our team is our strongest asset, and together, we're reimagining consumer needs using methods that bring our clients closer to their customers than ever before. We're thinkers, we're creatives, we're technologists, and we're looking for people to join us on our journey.