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Client Relations & Administrative Assistant (Part-time)The Creative Community Limited
Client Relations & Administrative Assistant (Part-time)The Creative Community Limited
Job Highlights
  • English, Cantonese & Mandarin fluency preferred
  • Organized, efficient, punctual, reliable.
  • Capacity to work independently & as part of a team
Job Description

Job Specification

The role of the Client Relations is an integral part of the Company. As the ‘face’ of Baumhaus, it is the duty of the Client Relations Officer to represent to all clients who we are, what we wish to achieve, and the range of services we offer. This job includes daily face-to-face communication with clients & colleagues, and some administrative duties. We are currently looking for part-time and full-time support for our centres.

 

Reporting to: Manager on Duty

 

Roles & Responsibilities

  • Daily opening and closing of facility
  • Face-to-face communication with all clients
  • Record keeping  
  • Managing daily financial transactions
  • Telephone communication – answers telephone enquiries about opening hours, services we offer, schedules, happenings/parties, where to find more information
  • Directs to Admissions all enquiries regarding classes: availability, registrations, make-ups, trials.
  • Monitors and ensures safe and correct use of facility by all
  • Monitors and ensures cleanliness and hygiene of facility
  • Informs Manager of any issues/needs/repairs

Person Specification

  • To be a clear communicator
  • To be organized and efficient
  • To be able to work independently and as part of a team
  • To be responsible and professional in all of your duties
  • Good at communicating with clients
  • A keen interest to work in a child-friendly environment
  • Alertness to the children, and to the safety and hygiene of the environment
  • Patience while listening & responding to clients enquiries

Requirements

  • Fluency in Cantonese, English & Mandarin preferred
  • A minimum 2 years’ experience in Customer Service industry

Preferable

  • Experience in a Childcare/Family service setting
  • Experience in Reception duties/Client relations

Salary

Negotiable

 

 

Additional Information
Career Level
Entry Level
Qualification
Not Specified
Industry
Job Function
Years of Experience
2 years
Employment Type
Contract, Part Time
Benefits
Flexible working hours
Company details

 

The Creative Community Ltd provides Early Years Creative Education and Development in Hong Kong. For our team members, we wish to support personal, professional & creative development.

 

About our Family Centers: Baumhaus

Baumhaus embraces a holistic approach to creative arts learning for children 0–6 years old. We believe that by nurturing children’s artistic sensibilities, we instill in them an awareness of themselves and others, while encouraging creativity and individuality. We see the positive impact the creative arts have on children: building confidence, encouraging collaboration with the community and planting the seed for a lifelong love of the arts. Through our music and drama programs, Kindermusik and DramaLab, we encourage independence and creative expression.