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Openrice Limited

Client Relations Executive

Openrice Limited
Salary negotiable
Posted on 15 Mar 2020

Client Relations Executive

Openrice Limited

Job Highlights

  • Provide customer services
  • Generate operations related reports
  • Diploma or above in any discipline

Job Description

JOIN OpenRice……if you want to service our

5 million App users with

9 million pageviews per day in Hong Kong!  

OpenRice is seeking an energetic and passionate individual to join a dynamic and collaborative environment as part of Product team.


You will be responsible for: 

  • Provide customer services, including handling and resolving inquiries
  • Organize data and gather customers' comments with respect to the services provided by Company
  • Recommend and implement strategies in order to maintain a high standard of customer services
  • Generate operations related reports for management review
  • Ad-hoc duties as assigned by supervisors

You should possess:

  • Diploma or above in any disciplines with at least 1 year customer services experience
  • Proficiency in Microsoft Office including Excel, Word and PowerPoint
  • Good command of both written and spoken English and Chinese
  • Excellent interpersonal, communications and problem solving skills
  • Detail-minded, patient and self-motivated
  • Immediately available would be an advantage

We offer a competitive remuneration package including excellent career prospects to the right candidate. Interested parties please submit your detailed resume with expected salary and available date by clicking the Quick Apply button. 

All personal information submitted by job applicants will be used for recruitment purposes and we reserve the rights to consider the applications for other positions in our Group.

Additional Information

Career Level
Not Specified
Non-Degree Tertiary
Years of Experience
1 year
Employment Type
Full Time, Permanent

Company Overview

Established in 1999, OpenRice has presence across Asia with over 5 million app downloads & monthly users.  Various local and international IT & media awards have been won and the “OpenRice Best Restaurant Awards” is also a key annual event in the F&B industry, keenly followed by diners in Hong Kong.  


Apart from providing comprehensive dining content and services to local users and travellers alike, OpenRice also operates the business platform, OpenRice Biz, which offers a one-stop solution to merchants, covering branding & advertisement, table booking, takeaway, spot payment, food delivery, vouchers & offers, restaurant management system, job posting, online queuing and POS system.  Through cutting edge technologies, OpenRice relentlessly enhances its network for both diners and restaurants in order to derive maximum benefit to all concerned.


To keep up our aggressive expansion plan and rapid growth, we are looking for outstanding, creative and enthusiastic individuals who enjoy working in fast-growing online industry to join us.

Additional Company Information

Benefits & Others
Dental insurance, Education allowance, Five-day work week, Medical insurance, Performance bonus