SEEK Asia Style Guide

Client Service (Digital Projects)EQS TodayIR Limited
  • Wan Chai
  • Salary negotiable
  • Posted on 15 Aug 2019
Client Service (Digital Projects)EQS TodayIR Limited

Job Highlights

  • Work with big brands on digital projects
  • Communicate with global offices/teams
  • Ability to work independently and part of a team

Job Description

EQS Group in Asia provide websites, webcasts, and newswire services to publicly-listed companies. We work on exciting projects with well-known brands including China Telecom, CITIC, Haitong, Logan Property, Ping An Insurance etc. 

We are looking for a self-motivated and proactive Client Service (Digital Projects) to take care of HTML projects update and webcasts project tasks. This person will liaise with clients and internal operations team to execute deliverable in a timely and high-quality manner. 

 

Responsibilities:

  • Handle client requests (via telephone or Email) and provide appropriate solutions or alternatives in a timely manner, and follow-up to ensure completion
  • Edit and proofread website content via different system and format (CMS)
  • Work closely with our in-house teams to execute clients’ requests
  • Deliver company products to clients in a timely manner
  • Ensure excellent service standards to foster client loyalty
  • Quality control and gate-keep all project output to ensure client requirements are met
  • Develop strong relationships with key stakeholders and decision-makers to foster client loyalty

Note: Detailed training will be provided on the job

 

Qualifications:

  • Diploma or above in Business, Communications, Web Development, Multimedia or related disciplines
  • Fluent written and spoken English and Chinese (both Mandarin and Cantonese)
  • Excellent judgment and discretion in handling sensitive data and confidential information
  • Strong analytical, time management, communication, and people skills
  • Ability to work independently as well as being team oriented
  • Attention to detail, proactive, organized, and thorough
  • Immediate available is preferred

Note: Fresh graduates are welcomed. 

 

Applicants not contacted within one month shall consider their applications unsuccessful.

 

Additional Information

Career Level
Entry Level
Qualification
Non-Degree Tertiary
Years of Experience
1 year
Employment Type
Full Time, Permanent
Benefits
Five-day work week, Flexible working hours, Medical insurance, Overtime pay, Performance bonus, Travel allowance

Company Overview

EQS Group is a leading international technology provider for Investor Relations, Corporate Communications and Compliance. More than 8,000 companies worldwide trust EQS’s products and services to securely, efficiently, and simultaneously fulfill complex national and international disclosure and compliance requirements, and to reach stakeholders globally.

The EQS COCKPIT, a cloud-based platform, digitally maps the workflows of IR, Communications and Compliance Officers, communicates with the company's website, and distributes company releases via one of the most important global newswires. With additional products such as websites, IR tools, digital reports, and webcasting solutions, EQS Group is a digital single source provider.

EQS Group was founded in Munich, Germany in 2000 and has developed from a start-up to an international group with offices in the world’s key financial markets. The group employs around 400 professionals globally. EQS TodayIR Limited is EQS Group's subsidiary in Hong Kong.