SEEK Asia Style Guide

Client Service and Business Development ManagerWe Doctor Greater Bay Area Limited
Client Service and Business Development ManagerWe Doctor Greater Bay Area Limited
Job Highlights
  • Client Service and Business Development Manager
  • Entrepreneurial start-up environment
  • Medical insurance benefits
Job Description

Client Service and Business Development Manager

  • Provide concierge services to patients on medical and lifestyle matters
  • Build a team of customer service officers and ensure consistency of service across different locations within our network
  • Manage various customer engagement tools including but not limited to phone hotlines and various social media platforms
  • Work with internal business development team to devise and implement customer acquisition and retention plan
  • Develop and maintain relationship with patients, medical staffs and other service providers
  • Work closely with the marketing team to devise and implement marketing plans and advertising campaigns
  • Require occasional travels


  • Diploma holder in Marketing, Communications, Nursing or related disciplines
  • At least 5 years of experience in customer service or related field
  • Excellent command of both written and verbal Mandarin and English
  • Possess entrepreneurial spirit: motivated, target-oriented with hands-on can-do attitude and ability to thrive in a fast-paced team environment
  • Excellent communicator
  • Willing to learn about medical knowledge 
  • Exposure in medical / pharmaceutical field and / or digital marketing a plus
  • Fast learner and quick to adapt to constantly evolving business needs
  • Exceptional organizational skills and multi-tasking skills
Additional Information
Career Level
Not Specified
Not Specified
Years of Experience
Not Specified
Employment Type
Full Time
Dental insurance, Life insurance, Medical insurance, Performance bonus, Travel allowance
Company details

Our Company is a subsidiary of WeDoctor Group, which is China’s leading technology-enabled healthcare solutions platform providing online and offline healthcare services. Founded by Jerry Liao and his team in 2010, WeDoctor currently has 180 million registered users and operates four main business segments, namely, WeDoctor Healthcare, WeDoctor Cloud, WeDoctor Insurance, and WeDoctor Pharma. Leveraging on our parent company’s resources and expertise in the internet healthcare space, we aim to create a network that integrates medical resources in the Greater Bay Area, as well as become the go-to platform to solve medical needs in the Greater Bay Area and overseas.