The Client Service Manager will report to the Operations Director. The role will encompass a broad scope of responsibilities, working closely with the other teams within the organization.
Assisting Corporate clients including but not limited to Medical Groups, and Individual Medical clients with benefit enquiries, complex claims situations, and any other matters escalated by the Claims and Renewals Teams.
Handling Group Medical and other Employee Benefits and Individual Medical Renewal cases where a market review is required, obtaining quotations for appropriate alternatives, presenting and explaining comparisons to the client and setting out recommendations.
Minimum of 4 years of work experience in Customer Service Role within the insurance field
Minimum 2 years of work experience specifically with high end medical insurance products
Market Appropriate salary
Flexible annual leave
CCW Global Limited (CCW) is a leading International Insurance Brokerage located in Sheung Wan and is seeking motivated and outgoing individuals to join our fast-growing company.