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(Corporate) Client Services ExecutiveSmarTone Telecommunications Limited
(Corporate) Client Services ExecutiveSmarTone Telecommunications Limited
Job Highlights
  • Provide account services to corporate clients
  • Handle enquiries from customers
  • Assist in troubleshooting on technical issues
Job Description

Responsibilities:  

  • Provide full range of account services proactively to premium corporate clients
  • Handle enquiries from customers, liaise with related parties for follow up actions and handle account related aftersales services in a professional manner
  • Carry out various regular account servicing duties, i.e. billing report generation, users devices training, etc.
  • Coordinate with Technical Support Team for trouble shooting and enquiries on technical issues
  • Coordinate with other departments to ensure smooth corporate account services

 Requirements:

  • Higher Diploma or above, preferrably in Business Administration or Computer Science
  • Minimum 3 years of experience in handling corporate clients
  • Experience in telecom industry is preferred but not a must
  • Good written & spoken English and Chinese; knowledge of Mandarin is a plus
  • Strong presentation, communication and interpersonal skills
  • Mature, meticulous and independent
  • Energetic and able to work under pressure

Interested parties please apply with full resume stating our reference code, present and expected salary by clicking "Apply Now" via JobsDB or visiting our website: www.smartone.com/tc/about_us/careers/.

You are welcome to visit our website : www.smartone.com  

 

SmarTone is an equal-opportunity employer. All data supplied will be kept in strict confidence and will be used for employment related purpose. We may transfer such data to any agent, contractor or third party who provides services to us with respect to matters relating to your application. Only short-listed candidates will be contacted.

Additional Information
Years of Experience
3 years
Employment Type
Full Time, Permanent
Benefits
Dental insurance, Double pay, Five-day work week, Life insurance, Medical insurance, Performance bonus
Company details

SmarTone is constantly breaking new ground in the converging world of communications and media. As a market leader, we are committed to delivering unbeatable customer experiences that truly enrich lives. To do this, we need passionate, energetic and pro-active people like you. If you share our way of thinking, we would like to hear from you.