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Contract Customer Service Associate (12-month renewable)Samsung Electronics HK Co Ltd
Contract Customer Service Associate (12-month renewable)Samsung Electronics HK Co Ltd
Job Highlights
  • Complaints Handling
  • Call Center
  • Customer Relations
Job Description

Responsibilities

  • Resolve customer complaints and conduct investigation if necessary
  • Respond to the feedback from external/ internal customer in a timely manner
  • Establish good customer relationship by providing professional customer care services

 

Requirements

  • Diploma or above
  • Experience in customer service or related sector is preferred
  • Strong communication and negotiation skills
  • Proactive, self-motivated and service-oriented
  • Proficient in MS Office
  • Good command of written and spoken English, Chinese and Mandarin

 

We offer attractive remuneration package to the right candidate. Interested parties please send us full resume in MS WORD format stating current and expected salary.

Our company is an equal opportunities employer and welcome application from all qualified candidates. The data provide will only be used for consideration of the applied position or other suitable position in Samsung Electronics HK Co. Ltd. or other subsidiaries of Samsung Group. Applicants who are not invited for interview within 10 weeks should consider their applications unsuccessful. Personal data of unsuccessful applicant will be destroyed within 6 months.

 

"Personal data collected will be used for recruitment purpose only."

Additional Information
Years of Experience
Not Specified
Employment Type
Contract, Full Time
Benefits
Five-day work week, Medical insurance, Overtime pay
Company details

We are a dynamic multi-national conglomerates. We pride ourselves as one of the world class leaders in technology, innovation, and product development. Be part of us and we will develop your talent and capability to the fullest as we are committed to staff development and we value our people above all things.