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CRM Executive / Senior CRM ExecutiveFrieslandcampina (Hong Kong) Limited
  • Mong Kok
  • Salary provided
  • Posted on 22 Aug 2019
CRM Executive / Senior CRM ExecutiveFrieslandcampina (Hong Kong) Limited

Job Highlights

  • 5 days work, MNC, FMCG industry
  • In-house CRM role with strong exposure
  • Knowledge of CRM-related systems (i.e. Salesforce)

Job Description


  • Liaise with different parties (agencies & internal departments) to design and execute CRM campaigns
  • Maintain & develop the eCRM platforms, including the campaign & program development, management of CMS and conduct UAT
  • To assist in analyzing performance and effectiveness of all CRM progams and campaigns on regular basis
  • Support customer data collection strategy, conduct customer analysis and initiate database marketing programs for segmentation and differentiation  
  • Coordinate and support all CRM, loyalty programs and events 
  • Prepare CRM regular reports and handle daily administrative work such as sample arrangement, payment settlement, VIP system maintenance, product / gift transfer in and out of system, CRM expenses update and CRM contract handling
  • Support for ad hoc projects


  • Degree holder in marketing or related disciplines
  • Minimum 3 years CRM or marketing experience working for multi-national company or sizable organization is preferred
  • Knowledge of CRM-related systems, for example: Salesforce, Dynamic 365, etc.
  • Customer-oriented, well-organized and detail-minded, ability to work under pressure and meet tight deadlines
  • Proactive, strong analytical, interpersonal & communication skills
  • Detail-minded and willing to take up challenges

We offer competitive remuneration packages (5 days work) and good career prospects to the right candidates. Please apply with detailed resume and present/expected salary to: HR Department, FrieslandCampina (Hong Kong) Limited, 39/F, Office Tower, Langham Place, 8 Argyle Street, Mongkok, Kowloon or by email to [email protected]

Additional Information

Career Level
Entry Level
Years of Experience
3 years
Employment Type
Full Time, Permanent

Company Overview

FrieslandCampina (Hong Kong) Limited is a multi-national dairy company headquartered in the Netherlands, with a strong presence in the Asia Pacific that includes Hong Kong.  Royal FrieslandCampina provides around 1 billion consumers all over the world with dairy products containing valuable nutrients. With annual revenue of 11.5 billion euro. FrieslandCampina is one of the world’s five largest dairy companies.

In Hong Kong, our key consumer products are Infant Milk and Ready to Drink Milk under the brand names of Friso and Dutch Lady. In the Food Service, we are well known for market leader Black & White Evaporated Milk preferred by Tea Masters and long heritage Longevity sweetened condensed milk. We are expanding our business in the China market, Macau as well as Taiwan from our base in Hong Kong.

We are recruiting high calibre people to strengthen our team to further grow our market positions.

Additional Company Information

Benefits & Others
Dental insurance, Five-day work week, Life insurance, Medical insurance