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CRM ManagerSilenus (Hong Kong) Limited
CRM ManagerSilenus (Hong Kong) Limited
Job Highlights
  • Global scale FMCG company
  • Extensive CRM project
  • Annual package up to 750K p.a.
Job Description

Our client, a FMCG market leader, is looking for a CRM Manager to join them.



  • Direct report to Senior CRM Manager
  • Closely monitor KPIs of the business units, develop strategies and provide guidance to local business units to improve the KPIs
  • Provide analysis and insights to CRM team, research team, marketing team, brand team, own brand product development team, store team and ecommerce team on regular and ad-hoc basis
  • Work with group IT team for developing automated marketing campaigns with personalization on different marketing materials
  • Work with local business units to plan and formulate CRM strategies, e.g. implement CRM programs for different members lifecycles
  • Build member segmentation and implement targeted member campaigns with local business units to improve ROI



  • University Degree in Marketing or related discipline.
  • At least 5 years of CRM experience, experience gained from retail/FMCG industry is highly preferred.
  • Excellent communicator with strong analytical and interpersonal skills
  • Self-motived, result-driven, fast-paced
  • Good command of spoken and written English and Chinese


For a confidential discussion about this role please contact Ms. Manie Lau at 2185 6309


Additional Information
Years of Experience
5 years
Employment Type
Full Time, Permanent
Dental insurance, Double pay, Five-day work week, Life insurance, Medical insurance, Performance bonus, Transportation allowance
Company details