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CRM Manager - B2C, MNC, $60K x 13 monthsRandstad Hong Kong Limited
  • Others
  • HK$45,000 - 70,000 /month
  • Posted on 15 May 2019
CRM Manager - B2C, MNC, $60K x 13 monthsRandstad Hong Kong Limited
Job Highlights
  • CRM/Loyalty/Retention/Membership/Segmentation
  • Great working environment and culture
  • Career Development Opportunities
Job Description

about the company

Our client is a market leader within the Consumer Retail area. They are looking for a CRM Manager (new role) to support their new loyalty initiatives in the region.
about the job
  • Act as the voice of the region in participating in Global and Regional as well as participate in frequent regional meetings for the CRM core action group responsible for CRM initiatives and programs
  • Develop and present regular competitive analysis and audits of CRM best practices and turn analysis into ground breaking insights and new ideas for the region
  • Elevate the capability of CRM and the standards of CRM program execution
  • Ensure the understanding and deployment of the CRM program and that it is aligned with the overall goals of the Asia Pacific region
  • Deliver any reporting on KPIs and develop a monthly recap summary for senior management in the region
  • Foster cross-functional relationships with the central team and ensure the region is well represented in the global initiatives
  • Work closely with Digital Marketing & eCommerce teams for Data Analysis and conduct market research for CRM initiatives
skills & experiences required
  • Bachelors/university degree
  • Proven experience in CRM Marketing within B2C area
  • Team management experience is a plus
  • Data driven and have a sound understanding of campaign analytics
  • Excellent communication skills in English & Mandarin

Click "Apply Now" or send your CV to [email protected] to capture the opportunity. If you have any question, please feel free to contact Alexis Ku at +852 2232 3433.



Additional Information
Company details
Randstad is a global leader in the HR services industry, with Asia-Pacific operations in Singapore, Malaysia, Hong Kong, China, Australia and New Zealand. Our Hong Kong operations has been supporting people and organisations in realising their true potential, helping find the best permanent and contracting talent in accounting & finance, banking & financial services, business support, construction & property, engineering, human resources, technologies, sales, marketing & communications and supply chain & procurement.

Human connection is at the heart of our business. Our personal approach, supported by state-of-the-art technology, is what sets us apart in the world of work. We express this with a new brand promise: Human Forward.