Hong Kong Life Insurance Limited

C.S. Executive (6-month contract)

Hong Kong Life Insurance Limited
Salary provided
Posted on 30 Sep 2020

C.S. Executive (6-month contract)

Hong Kong Life Insurance Limited

Job Highlights

  • 6-month contract
  • 2 years of CS experience
  • Strong complaint handling skills

Job Description

Responsibilities:

  • Handle enquiries, post-sale call and work-in customer
  • Handle and resolve customer complaints in a professional manner
  • Handle written enquiries such as mail-in, fax and letter
  • Assist and support any ad hoc projects / duties as assigned by the manager

 Requirements:

  • Degree holder
  • Pass in FLMI / ACS is preferable
  • 2 years of working experience in customer services in life insurance industry
  • Strong complaint handling skills coupled with pleasant and mature personalities
  • Good presentation, communication and interpersonal skills
  • Good command of written and spoken English and Chinese. Good knowledge in Mandarin is preferable
  • Good PC skills in Word, Excel and Chinese Work Processing

Additional Information

Career Level
Entry Level
Qualification
Degree
Years of Experience
2 years
Job Type
Contract, Temporary

Company Overview

Hong Kong Life Insurance Limited is founded by five locally-based financial institutions which have been operated in Hong Kong for more than 50 years in average. To cope with our business expansion, we are now seeking high caliber individuals with long-term career objectives to apply for the following position:

Additional Company Information

Benefits & Others
Five-day work week