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Customer Care Consultant (Retail Banking) $19.5K Welcome Fresh Grad ADECCO
  • Not Specified
  • Salary provided
  • Posted on 23 Mar 2019
Customer Care Consultant (Retail Banking) $19.5K Welcome Fresh Grad ADECCO
Job Highlights
  • Retail Banking, Wealth Management and Investment
  • Premium Member Service
  • Competitive Salary Package
Job Description

Our client is a multinational banking and financial services holding company. To meet their constant growth, they are now seeking a Customer Care Account Consultant, Premier Relationship – Contact Centre Business. You will be given full support from the experienced team members in the field.

 

Responsibilities:

  • Handle premium member’s enquiries and provide professional advises through inbound phone calls and emails;
  • Perform banking services and response to account enquiries to achieve maximum customer satisfaction;
  • Follow up and conduct reports;
  • Responsible for promoting products and services;
  • Support in administrative and clerical duties.

Requirements:

  • Diploma holder or above in any discipline;
  • 1 year customer service experience (Fresh graduate will also be considered);
  • Customer oriented with excellent communication skills;
  • Sensitive to numbers;
  • Willing to learn and take imitative to solve problems;
  • Native in Cantonese, fluent in English and Mandarin.   

Benefits:

  • 20k competitive package 
  • 5 Work Days
  • 18 Days Annual Leave
  • Medical and Insurance Coverage
  • Comprehensive and Structured Training
  • Attractive Monthly Discretionary Bonus
  • Excellent Career Path and Promotion

 

Interested parties, please CLICK HERE to apply online.
Please note that only short-listed candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes

Additional Information
Career Level
Entry Level
Qualification
Non-Degree Tertiary
Industry
Years of Experience
1 year
Employment Type
Permanent
Benefits
Dental insurance, Education allowance, Five-day work week, Flexible working hours, Life insurance, Medical insurance, Performance bonus
Company Website
Company details

Adecco is a leading human resource solutions company in Hong Kong with general staffing and specialties division. Our comprehensive range of services includes temporary & contract staffing, permanent recruitment, outsourcing, executive search, leadership development, career management & outplacement services.