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Customer Care RepresentativeFedEx Express
Customer Care RepresentativeFedEx Express
Job Highlights
  • Handling Customer incoming calls
  • 14 months salary
  • 1 year of work experience
Job Description

Work location : Kwun Tong 

Working at our Hong Kong headquarter office, you will become a valuable member of our committed team and contribute in delivering outstanding experience to our customers. You will receive comprehensive trainings to enable you to provide professional advice and excellent quality of service to our customers. Joining us and you will be rewarded with excellent remuneration package and promising career path.


  • Secondary education or above
  • Good command in spoken English, Mandarin and Cantonese
  • One year of work experience, preferably in the service industry
  • Patient and able to work under pressure
  • Basic PC skills

Work Shift:

You will be expected to work 40 hours per week:

  • Monday - Friday: 8:00 a.m. to 10:00 p.m.
  • Saturday: 8:00 a.m. to 6:00 p.m.
  • Public Holidays: 9:00 a.m. to 6:00 p.m.

Attractive Employees' Benefits:

  • Two-month guaranteed Year-End Bonus
  • Performance-based Incentives (Monthly & Semi-annually)
  • Position Premium
  • Attractive Recruitment Bonus $8,000^
  • Medical and Dental Insurance
  • 14 days' Leave
  • Tuition Assistance
  • Life Insurance
  • MPF / ORSO Scheme
  • Employee reduced-rate Shipping
  • Discounted Flight Tickets 
Fresh graduates will also be considered.

Immediate available candidates will be highly preferred.

If you are interested in joining us, please bring send us your application letter and resume including expected salary in a sealed envelope marked "CONFIDENTIAL" and attention to the address below.

The Human Resources Department, Federal Express (Hong Kong) Limited
27/F, Nanyang Plaza, 57 Hung To Road, Kwun Tong, Kowloon
(please quote the Ref. No. on the envelope and letter)

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose in accordance with the employer's personal data policies. A copy of Personal Information Collection Statement (PICS) will be provided upon request. Please write to Human Resources Department. Applicants who are not invited to an interview within four weeks may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after two years.

Additional Information
Career Level
Entry Level
School Certificate
Years of Experience
1 year
Employment Type
Full Time, Permanent
Dental insurance, Double pay, Education allowance, Life insurance, Medical insurance, Overtime pay, Performance bonus
Company details

It's more than just lip service when we say we live to deliver. We are one of the World's Most Admired Companies ranked by Fortune magazine in 2018 because of our commitments to service, people and communities that reflect our priorities of becoming the best company to work for and enhancing the quality of life wherever we are. Our numerous and varied employee reward programs encourage staff excellence, so no matter what role you play in our organization, we'll lead your career in the right direction.