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The Kowloon Motor Bus Co (1933) Ltd

Customer Hotline Representative

The Kowloon Motor Bus Co (1933) Ltd
Salary provided
Posted on 24 Jan 2020

Customer Hotline Representative

The Kowloon Motor Bus Co (1933) Ltd

Job Highlights

  • Completion of secondary education
  • 1 years’ working experience at call centre
  • Free bus pass

Job Description

Requirements:

 

- Completion of secondary education or equivalent

 

- Good verbal communication skills in Cantonese, English and Putonghua

 

- Good PC knowledge in MS Word, Excel and Chinese word processing

 

- Possess at least 1 years’ working experience at call centre

 

 

 

Duties:

 

- Handle customers’ enquiries, suggestions and complaints on bus services through the KMB Customer Service Hotline and online platform

 

- Perform clerical duties

 

- Required to perform shift and roster duties

 

 

 

Applicants who are not invited for interview within 6 weeks may consider their applications unsuccessful.

 

 

 

Personal data collected will be used for recruitment purpose only. The Company will keep personal data of unsuccessful job applicants for a maximum period of 12 months. After that time, the personal data will be destroyed.

Additional Information

Career Level
Entry Level
Qualification
Non-Degree Tertiary
Years of Experience
1 year
Employment Type
Full Time, Permanent
Company Website

Company Overview

The Kowloon Motor Bus Company (1933) Limited ("KMB") is a wholly-owned subsidiary of Transport International Holdings Limited which is listed on the Hong Kong Stock Exchange. KMB has been providing franchised public bus services in Hong Kong since 1933. We carry about 3 million passengers each day. KMB is the first public bus company and the fourth corporation in Hong Kong that is ISO certified throughout its entire organization.

九龍巴士(一九三三)有限公司(「九巴」)是在香港聯合交易所上市之載通國際控股有限公司的全資附屬公司。自一九三三年,九巴在香港提供公共巴士服務。以乘客量計算,九巴是本地最大的公共運輸機構。每天接載乘客約三百萬人次。九巴是全港首家全面獲得ISO 品質證書的公共巴士公司,亦是全港第四間獲此成就的企業。

Additional Company Information

Benefits & Others
Medical insurance

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