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Customer Liaison Officer (Ref: PD-C&A-T1-CLO-JD)The Hongkong Electric Co., Ltd.
Customer Liaison Officer (Ref: PD-C&A-T1-CLO-JD)The Hongkong Electric Co., Ltd.
Job Highlights
  • To conduct pre-work assessments on trench work
  • Bachelor Degree in BA or Engg
  • 3 years’ work experience in customer relations
Job Description


Reporting to the Chief Civil Engineer, the appointee will mainly perform the following responsibilities:

  • To conduct pre-work assessments on the impact of trench work projects to the general public and the customers and prepare trench work related statistics
  • To maintain communication with the customers and any other parties concerned on all matters relating to trench works
  • To conduct surveys with the customers to collect their feedback and handle any enquiries



  • Bachelor Degree in Business Administration or an engineering discipline or equivalent
  • A minimum of 3 years’ work experience in the customer relations or engineering fields
  • Prior training / experience in handling customer complaints and enquiries, experience relating to trench work projects an advantage
  • Good command of English and Chinese languages, both spoken and written
  • Proficiency in MS Office including Chinese input processing, PowerPoint and Excel
  • Holder of a valid driving license preferred


Work Location: Admiralty



If you are interested in this position, please send your resume (in PDF format) with details of qualification, experience, present and expected salaries and contact number to the Senior Manager (Human Resources Services), The Hongkong Electric Co., Ltd. on or before 28 May 2019 and quote the reference number in your application.  Please also visit our website to know more about our Company


Applicants not invited for interview within one month from the closing date may consider their applications unsuccessful.  All unsuccessful applications will be kept for six months after the date of this advertisement.


We are an equal opportunity employer.  Personal data provided by job applicants will be treated in strictest confidence and used only for recruitment-related purposes in accordance with the laws and ordinance of the HKSAR.

Additional Information
Career Level
Years of Experience
3 years
Employment Type
Full Time, Permanent
Double pay, Five-day work week, Free shuttle bus, Life insurance, Medical insurance