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Customer Service Ambassador (REF: JDB-IT-CSA)I.T Apparels Limited
Customer Service Ambassador (REF: JDB-IT-CSA)I.T Apparels Limited
Job Highlights
  • Customer services
  • Handle customers complaints and feedback
  • Experience in retail industry is highly preferred
Job Description

Accountabilities – Key Result Areas

  • Greet our valuable customers and assist them for VIP registration
  • Offer assistance and excellent services to customers as needed
  • Handle customers complaints and feedback to Store Manager for follow up


    Support store promotion events and ad hoc project


Experience / Qualification Requirements

  • 2 years relevant experience preferred
  • Good command in English is a plus
  • Commercial mindset and willing to evolve in the organization
  • Service oriented with good communication and interpersonal skills
  • Mature and able to work with limited supervision


Interested parties, please contact:

Telephone number: 3197 1206 Mr. Leung / 3199 0458 Ms. Chung / 3199 0504 Ms. Chan

Whatsapp: 5348 2765

All data collected is for recruitment purpose only.


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Additional Information
Career Level
Entry Level
Non-Degree Tertiary
Years of Experience
2 years
Employment Type
Full Time, Permanent
Medical insurance, Performance bonus
Company Website
Company details

I.T rides on a unique multi-brand, multi-layer business model that only proves to success: a multi-channel approach that caters specifically to well-defined groups of fashion lovers in targeted regions with distinct multi-brand stores and single-brand shops. Augmenting this diverse mix are respected brands from around the world that I.T licenses, and exclusively developed house brands.

IT, i.t, ete! and double-park are the flagship multi-brand stores, each appealing to contrasting individuals and tastes while retaining the passion that our company is renowned for. I.T shops are the home of sophisticated labels at the forefront of fashion, while i.t is the place for younger shoppers to find the best in fun, edgy casual wear. Fine footwear and accessories feature in the refined spaces of the ete! stores. At double-park, the latest in street wear and the lifestyle that encompasses it are explored in an experimental shopping environment.

Like those who shop at I.T, the team behind the company is energetic, open-minded and appreciates how fashion can form part of a modern lifestyle. Their dynamism and focus have propelled I.T into a major brand, in Hong Kong and in new markets beyond.

To cope with the business expansion of I.T, high calibre candidates are invited to fill the following position:-