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Customer Service AssociatePaktor Hong Kong Limited
Customer Service AssociatePaktor Hong Kong Limited
Job Highlights
  • Customer Service
  • Matchmaking
  • 5 working days per week
Job Description

The ideal candidate is meticulous and fun-loving. He/She loves the idea of bringing potential matches to singles and feels a huge sense of achievement getting them into a relationship. Finally, he/she is also someone who constantly strives to achieve assigned goals and highly proactive in getting tasks done. Apart from meeting new people and helping singles find the love of their lives, you will also:

  • Interact with clients and prospective clients, anticipate their needs and follow through with exceptional services
  • Work with other teams internally to enhance our company operational workflow
  • Manage the matching of clients and facilitate the scheduling of dates appointments
  • Facilitate inquiries from clients as well as assist in other administrative and ad-hoc duties
  • Always strive toward achieving KPIs


  • Minimally a Diploma in any field
  • At least 1 year client service experience with interaction through various channels e.g. email/phone/social media/face-to-face
  • Possess strong interpersonal skills
  • Good command of written and spoken English and Cantonese
  • Good client engagement ability (e.g. communication and presentation skills)
  • Drive to succeed and focused to achieve the assigned matching quota
  • Cheerful and warm personality
  • Excellent listening and multi-tasking skill
  • Good time management
  • Ability to start immediately a plus
  • No related working experience but with positive can-do attitude will also be considered
Additional Information
Career Level
Entry Level
Years of Experience
1 year
Employment Type
Full Time
Education allowance, Flexible working hours, Life insurance, Medical insurance
Company details

Company Information:

Paktor was founded with the mission of connecting singles in Asia through technology- enabled platforms. Since its founding in 2013, Paktor Group has expanded beyond Singapore to the rest of Southeast Asia and North Asia, becoming the largest social dating group in the region. The company recently acquired a controlling stake in Taiwan live streaming company 17 Media to expand its business to social entertainment. Along with its other acquisitions in social dating such as Down, Inc and Goodnight, the group’s social entertainment and dating assets jointly account for over 20 million users in Asia.

Paktor is backed by institutional investors including Vertex Ventures (subsidiary of Temasek), Majuven, Convergence Ventures, Infinity Venture Partners and Yahoo Japan.


About Paktor Premium

Paktor Premium is an offline dating agency which offers personalized matchmaking services. As a subsidiary of Paktor, we ride on the rising trend of mobile dating applications to bring singles together into real life dates. Our compatibility algorithm is also backed by neuroscience research and user behavioral study from over two billion swipes on the Paktor App. Come join us at Paktor Premium to help singles find their life time partner.

You can expect:

  • Start-up culture,
  • Work hard, Play hard
  • Attractive benefits
  • Job Location: Causeway Bay