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Customer Service AssociateGrantit Limited
  • Wan Chai
  • Salary negotiable
  • Posted on 14 Aug 2019
Customer Service AssociateGrantit Limited

Job Highlights

  • 負責貸款申請相關事項,解答客戶日常查詢,包括電話、郵件、Facebook等
  • 中五程度或以上
  • 五天工作週,年終獎金,銀行假期,醫療津貼,歡迎應屆畢業生

Job Description

Key Responsibilities
• Handling general telephone enquiries and customer service work
• Handling loan application related matters
• Provide administrative support to the department (such as data entry, file archiving,
scanning, etc)
• Resolve product or service problems
• Manage incoming calls, emails, or any customer related questions

Ideal Candidates
• Fresh graduate, or less than 2 years of working experience
• Value people, culture transparency, openness, and teamwork
• Work well in a fast-paced and demanding environment
• Strong communications skills; Cantonese and English
• Typing Skill: Chineses (Traditional) and English


What we offer 

  • Professional growth and career development.
  • Lean startup environment and friendly team.
  • Fun and stylish office environment.


Please email your resume by clicking "Apply Now".

Additional Information

Years of Experience
Employment Type
Full Time
Five-day work week, Medical insurance

Company Overview

Grantit, is a Fintech company with the mission to provide our customers with the best personal financing tools at the utmost convenience. Unlike traditional creditors, Grantit only operates online and we value the importance of company culture and openness. We focus on continuous improvement and value creation. We believe talents are a company's most valuable assets and we hope to create an environment where everyone is able to express their own opinions.


We are looking for a Customer Service to join our customer service team. If you have any experience in customer service, or if you are a good communicator, we’d like to meet you!