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Customer Service Associate/ Executive (Hardgoods)SGS Hong Kong Limited
Customer Service Associate/ Executive (Hardgoods)SGS Hong Kong Limited
Job Highlights
  • Double Pay and Performance Bonus
  • CS, Handle email & phone enquiries
  • Prepare proposal, quotation and agreement
Job Description


  • Handle incoming email and phone enquiries
  • Deliver customer satisfaction through excellent service quality
  • Solve problems and analyze information accurately with appropriate speed
  • Make decisions through appropriate actions required to solve queries within guidelines
  • Prepare proposal, quotation and agreement for the customer
  • Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner


  • High Diploma or above in any subjects
  • Min 1 year experience in customer services
  • Good command of both written and spoken English and Chinese, including Mandarin
  • Good communication skill, outgoing and initiative

As a caring company, SGS not only offers a competitive remuneration package but also offers staff caring items to the right candidates, including:

  • 5-day Work Week                                                
  • Double Pay and Performance Bonus
  • Dental and Medical Benefits
  • Life Insurance
  • Annual Leave
  • Birthday Leave
  • Paid Maternity Leave, Paternity Leave, and Marriage Leave
  • Career Advancement Opportunities
  • On-the-Job Training                                  
  • Education and Training Subsidies
  • Free Shuttle Bus Service
  • Employee Assistance Program (EAP)
  • Staff Activities

Interested parties please send your full resume with expected salary and date available by clicking "Apply Now".

(Data received will be kept confidential and used for processing application only.)

Additional Information
Years of Experience
2 years
Employment Type
Full Time, Permanent
Dental insurance, Double pay, Five-day work week, Free shuttle bus, Life insurance, Medical insurance, Performance bonus
Company details

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

We are 100% committed to helping you reach your full potential. Be the professional you want to be with SGS. Be 100% you.