SEEK Asia Style Guide

Customer Service Associate/ExecutiveSGS Hong Kong Limited
Customer Service Associate/ExecutiveSGS Hong Kong Limited
Job Highlights
  • Customer Services
  • Handle incoming email and phone enquiries
  • Prepare proposal, quotation and agreement
Job Description

Responsibilities:

  • Handle incoming email and phone enquiries
  • Deliver customer satisfaction through excellent service quality
  • Solve problems and analyze information accurately with appropriate speed
  • Make decisions through appropriate actions required to solve queries within guidelines
  • Prepare proposals, quotations and agreements for customers
  • Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner

Requirements:

  • High Diploma or above in Business Administration, Science and Chemistry
  • Minimum 1 year of experience in customer services
  • Good command of both written and spoken English and Chinese, including Mandarin
  • Good communication skill, outgoing and initiative
  • Fresh graduates are also welcomed

As a caring company, SGS not only offers a competitive remuneration package but also offers staff caring items to the right candidates, including:

  • 5-day Work Week                                                
  • Double Pay and Performance Bonus
  • Dental and Medical Benefits
  • Accident Insurance and Life Insurance
  • Annual Leave
  • Birthday Leave
  • Paid Maternity Leave, Paternity Leave, and Marriage Leave
  • Career Advancement Opportunities
  • On-the-Job Training                                  
  • Education and Training Subsidies
  • Free Shuttle Bus Service
  • Employee Assistance Program (EAP)
  • Staff Activities

Interested parties please send your full resume with expected salary and date available by clicking "Apply Now" 

(Data received will be kept confidential and used for processing application only.)

Additional Information
Years of Experience
1 year
Employment Type
Full Time, Permanent
Benefits
Dental insurance, Double pay, Five-day work week, Flexible working hours, Free shuttle bus, Life insurance, Medical insurance, Overtime pay, Performance bonus, Work from home
Company details

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

We are 100% committed to helping you reach your full potential. Be the professional you want to be with SGS. Be 100% you.