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Customer Service Clerk / OfficerDPEX Worldwide (HK) Limited
Customer Service Clerk / OfficerDPEX Worldwide (HK) Limited
Job Highlights
  • Form 5 or above
  • Fresh Graduate will also be considered
  • Follow-ups for Express delivery service orders
Job Description

Job Duties

  • Follow-ups inbound and outbound delivery orders
  • Handle customer enquiries & complaints via phone and email.
  • Handle problematic / un-deliverable shipments
  • Liaise with other departments and overseas offices 
  • Track and trace shipment status

Job Requirements

  • HKDSE: Passes in five subjects (Level 2), including English, or HKCEE: Passes in five subjects, including English
  • Good command of both written and spoken English and Chinese
  • Strong sense of responsibility
  • Able to work independently
  • Strong in Excel is a PLUS 
  • Immediate available is preferred
  • Fresh Graduate will also be considered
  • Candidate with more experience will be considered Customer Service Officer

Competitive packages will be offered based on experience. 

For interested parties, please e-mail your detailed resume with current and expected salary and availability to  Miss Yasmeen Tsui.

(All data collected will be kept for recruitment purpose only)

Additional Information
Years of Experience
1 year
Employment Type
Full Time
Medical insurance, Performance bonus
Company details

DPEX Worldwide is an established Express and E-Commerce service provider in Asia. With a history dating 30 years and a comprehensive network spanning the region, we have extensive local knowledge to serve into and throughout Asia well.
We are widely acknowledged as “Knowing Asia Delivering Asia”. From Asia to the world, we serve through our global partners in all the regions. With the huge potential growth of E-Commerce in Asia, DPEX Worldwide is positioned and poised to be the leading total solutions provider in the region.
Grow with DPEX Worldwide. Be part of our team today!