Customer Service Coordinator/Senior Customer Service Coordinator (Japanese Speaking)

Yamato Logistics (Hong Kong) Limited
Salary negotiable
Posted on 16 Nov 2020

Customer Service Coordinator/Senior Customer Service Coordinator (Japanese Speaking)

Yamato Logistics (Hong Kong) Limited

Job Highlights

  • Native Japanese (N1) is highly preferred
  • Arrange small parcels shipment for E-commerce
  • 3 years customer service or operations

Job Description

Responsibilities

  • Support sales team work, include but not limited to preparation of quotations & reports, ad hoc follow up etc.
  • Maintain good communication with local & Japanese clients, local operations team & Japan headquarter
  • Arrange small parcels shipment for E-commerce Business
  • Handle daily incoming inquiries and call

Requirements

  • High school graduate or above
  • 3 years customer service or operations experience preferably gained from logistics company
  • E-Commerce experience would be advantage
  • Client focus with excellent communication & interpersonal skills
  • Good command of both written and spoken English and Japanese
  • Native Japanese (N1) is highly preferred
  • Good PC skills (Excel, Word, Word Processing)
  • Less Experience would be considered as Customer Service Coordinator 

Working Location

  • San Po Kong (free shuttle bus to Diamond Hill MTR station)  

Interested parties please send CV to us with expected salary and available date.


** All information received will be kept confidential and for recruitment purposes only.

Additional Information

Career Level
Middle
Qualification
School Certificate
Years of Experience
3 years
Job Type
Full Time, Permanent

Company Overview

Yamato Group is Japan’s largest door to door delivery service company. Its wholly-owned subsidiary in Hong Kong, Yamato Logistics (HK) Ltd., is introducing the quality services TA-Q-BIN and logistics’ solutions to the local communities.  The Company is looking to recruit qualified and high calibre candidates who wish to develop their career in the industry for the following position.

Additional Company Information

Benefits & Others
Education allowance, Five-day work week, Free shuttle bus, Medical insurance, Overtime pay, Performance bonus