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Customer Service Engineer (Welcome Fresh Graduate)Kelly Services Hong Kong Limited
Customer Service Engineer (Welcome Fresh Graduate)Kelly Services Hong Kong Limited

Job Highlights

  • Customer Service, helpdesk
  • Monitor daily operation
  • Fresh graduates are also welcome

Job Description

Our client is a MNC. it's provide consumer and professional electronics, gaming, entertainment and financial services. Selected candidates will be assigned to Customer Information Centre.

 

Responsibilities

  • Handle call-in customer enquiries
  • Contact customer about online order follow up, retention scheme introduction, company activity invitation and customer feedback collection
  • Process & response customer’s enquiries / feedback through email and social media platform
  • Responsible to handle technical support, service related enquiries and complaint and product & marketing promotion.

 

Requirements:

  • Experience in Customer Service field is required & tele-marketing skills is preferable
  • Demonstrate in good Customer Service mindset & complaint handling skills
  • Good in Cantonese , English & Mandarin is an advantage

 

To apply for this position, please send your full résumé to contract @kellyservices.com.hk  in word format indicating the reference number and title.If you are not contacted by our consultants within 2 weeks, please consider your application unsuccessful. All applications will be treated in strict confidence, and used for recruitment purposes only in accordance with Kelly Services Hong Kong Limited’s Privacy Notice.

 

Additional Information

Years of Experience
N/A
Employment Type
Full Time

Additional Company Information

Benefits & Others
Five-day work week