Macro Systems Ltd

Customer Service Engineer

Macro Systems Ltd
Posted on 16-Apr-21

Customer Service Engineer

Macro Systems Ltd

Job Highlights

  • Customer Service Engineer / IT helpdesk Support
  • 5 Day Work/ Flexible Work Hour/ Performance Bonus
  • Career Advancement Opportunities

Job Description


  • Trouble-shooting and technical investigation on issues reported;
  • Provide customer service and technical support via telephone and email;
  • Assist project manager to prepare the contents for documentation;
  • Timely report and update the job status to the Team Manager


  • Diploma holder or above in Computer Science or IT related disciplines
  • Minimum one year IT related experience
  • Relevant working exp. in IT/customer support will be an advantage
  • Knowledge in Web server and HCL Domino will be an advantage
  • Good command of both English and Chinese, Cantonese speaking is required

What we offer:

  • Permanent Contract
  • Flexible Work Hour
  • Attractive Remuneration Package
  • Career Advancement Opportunities
  • Education Allowance
  • Performance Bonus
  • Medical and Dental Coverage
  • Compensation Leave
  • Paternity Leave
  • Birthday Leave
  • Transportation subsidy

Interested parties please send your application and resume, stating Current/Expected salary & Availability by click to APPLY NOW. We offer competitive remuneration package with excellent career prospect to the successful candidate. We regret that only short-listed candidates will be notified. Information collected will be used for recruitment purpose only.

Additional Information

Career Level
Entry Level
Non-Degree Tertiary
Years of Experience
1 year
Job Type
Full Time, Permanent

Company Overview

Macro Systems Limited, founded in 1997, is a reputable company headquartered in HK provides digital solutions, consulting and managed service to enterprise worldwide.

As a member company of CITD group (SEHK: 8178), we successfully leverage our Solution Demo Centre & Data Centre to serve clients with the comprehensive solutions, from infrastructure, cybersecurity, IoT to AI sectors.

Aligned with our business expansion, we cordially invite the high caliber individuals and join together with our company to achieve remarkable success in future. 

Please visit for more details of the Company.

Additional Company Information

Information Technology
Benefits & Others
Medical insurance, Performance bonus, Transportation allowance, Travel allowance, Five-day work week, Flexible working hours