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Customer Service Executive (Electrical & Electronics)SGS Hong Kong Limited
Customer Service Executive (Electrical & Electronics)SGS Hong Kong Limited
Job Highlights
  • Customer service for Electrical & Electronics
  • Communicate with laboratory staff on test matters
  • Prepare proposal, quotation and agreement
Job Description

Responsibilities:

  • Prepare or design project proposals, quotations and agreements for customers
  • Handle client enquiries
  • Interact and communicate with customers on laboratory services (e.g. testing procedures, regulatory requirements, project proposals, job status, preliminary testing result reporting and result interpretation etc.)
  • Maintain good relationship with the customers
  • Communicate with laboratory staff on special sample handling and test requirements etc to ensure projects proceed in satisfactory manner
  • Assist CRM / KAM / other BUs in the generation of publicity materials
  • Ensure the quality & accuracy of his/her work
  • Handle ad-hoc tasks form management
  • Subject to business needs, occasional travel to China and overseas may be required

Requirements:

  • High Diploma / Associate Degree or equivalent in Customer Service
  • 3 years or above experience in customer services, testing field
  • Active, responsible, able to finish tasks without supervision
  • Good communication skills
  • Good command of English, Mandarin, Microsoft Skills
  • Project management skill

 

As a caring company, SGS not only offers a competitive remuneration package but also offers staff caring items to the right candidates, including:

  • 5-day Work Week                                                
  • Double Pay and Performance Bonus
  • Dental and Medical Benefits
  • Life Insurance
  • Annual Leave
  • Birthday Leave
  • Paid Maternity Leave, Paternity Leave, and Marriage Leave
  • Career Advancement Opportunities
  • On-the-Job Training                                  
  • Education and Training Subsidies
  • Free Shuttle Bus Service
  • Employee Assistance Program (EAP)
  • Staff Activities

Interested parties please send your full resume with expected salary and date available by clicking "Apply Now".

(Data received will be kept confidential and used for processing application only.)

Additional Information
Years of Experience
3 years
Employment Type
Full Time, Permanent
Benefits
Dental insurance, Double pay, Five-day work week, Free shuttle bus, Life insurance, Medical insurance, Performance bonus
Company details

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

We are 100% committed to helping you reach your full potential. Be the professional you want to be with SGS. Be 100% you.