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Customer Service Executive (5 days work, regular office hours)Assistance Alliance International (HK) Limited
  • Kwun Tong
  • Salary provided
  • Posted on 13 Aug 2019
Customer Service Executive (5 days work, regular office hours)Assistance Alliance International (HK) Limited

Job Highlights

  • Stable Working Environment
  • Good start in a listed multinational corporate
  • Open to junior applicants

Job Description

Position Responsibilities

  • To handle medical insurance enquiries with high quality of customer services
  • To handle the complaints and service recovery process and to give advice for these cases in order to retain and enhance the customer relationship
  • To input call log and enquiries data
  • To assist ad-hoc projects as assigned by manager

Education & Experience

  • Diploma or above in Business Administration or equivalent
  • With 1 year's of relevant experience in MNC in a call centre environment would be an advantage 
  • Excellent teamwork, time management and communication skills
  • Pleasant, stable, independent and have strong sense of responsibility and urgency
  • Good computer knowledge in MS Office especially in Excel
  • Proficiency in spoken and written English and Chinese including Putonghua
  • Regular office hours (Monday to Friday, 9am to 6pm)
  • Fresh graduates will also be considered

We offer attractive remuneration package including medical & Life Insurance benefit, birthday leave and discretionary annual bonus, etc.

Interested parties please send resume indicating current, expected salary and availability to HR Department by clicking "Apply Now".


Only shortlisted candidates will be notified. All data collected will be treated in strict confidentiality and used for recruitment purpose only. Personal data of unsuccessful applicants will be destroyed within 24 months from the date of receipt.  

Additional Information

Career Level
Entry Level
Non-Degree Tertiary
Years of Experience
Not Specified
Employment Type
Full Time, Permanent
Five-day work week, Life insurance, Medical insurance, Performance bonus

Company Overview

We are leading assistance service provider in Asia Pacific. Currently present in 8 locations throughout Asia, with local offices and 24/7 call centers in Malaysia, Thailand, Indonesia, Philippines, Singapore, Korea & Taiwan.

For further information, please visit our website:

To cope with the continuous business expansion of the Company, we invite talented and professional Candidates to join our growing team.

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