iAsia Online Systems Limited

Customer Service Executive (B2B)

iAsia Online Systems Limited
Posted on 12-Apr-21

Customer Service Executive (B2B)

iAsia Online Systems Limited

Job Highlights

  • Handle functional & technical enquiry of systems
  • Provide customer services to clients
  • 5-day work week and bank holiday

Job Description

Primary Responsibilities

  • Provide professional customer services to corporate clients via phone calls or email
  • Handle functional enquiry and technical enquiry of financial systems
  • Document all findings, enquiries and follow up actions

 Requirements

  • High diploma or above
  • At least two years of working experience in customer service
  • Candidate with experience in B2B Customer service experience is preferable
  • Able to work under pressure with good sense of customer service mindset
  • Customer oriented attitude with ability to communicate effectively English, Chinese and Mandarin

 We Offer

  • Career advancement opportunities
  • Attractive remuneration package
  • 5-day work week and bank holiday
  • Full Paid Sick Leave, Annual Leave, Maternity Leave, Paternity Leave,etc
  • Company medical insurance, life insurance and dental insurance
  • Year End Discretionary Bonus
  • On job training and training allowance
  • Friendly working environment
  • Staff Activities & Events e.g. Happy Friday Gathering, Annual Dinner, Festival Gift, Christmas Party, etc

Interested parties please apply by clicking "Apply Now" to send full resume with current & expected salary.

For more information of our company, please visit our website address: http://www.iasia.com.hk

(Data collected would be used for recruitment purpose only)

Additional Information

Career Level
Entry Level
Qualification
Non-Degree Tertiary
Job Type
Full Time, Permanent

Company Overview

iAsia Online Systems Limited, a wholly-owned subsidiary of Finsoft Financial Investment Holdings Limited( HKEX Stock Code: 8018), is a market leader in the financial applications industry.

It provides flexible, scalable and cost-effective online front-end trading and back-office systems for trading global financial products such as equities, derivatives, forex, bullion, unit trust, etc. to major banks and brokerage firms.

To cope with our rapid expansion, we like to invite high caliber candidates who are aggressive, energetic and have what it takes to join a leader in the market, to be part of our winning team.

For more information of our company, please visit our website address: http://www.iasia.com.hk or e-mail: [email protected]

Additional Company Information

Industry
Information Technology
Benefits & Others
Education allowance, Life insurance, Medical insurance, Performance bonus, Five-day work week