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UniCredit Bank AG

Customer Service Executive for European Corporates Asia Pacific

UniCredit Bank AG
Salary negotiable
Posted on 21 Jan 2020

Customer Service Executive for European Corporates Asia Pacific

UniCredit Bank AG

Job Highlights

  • Minimum 5 years’ experience in FI
  • Familiar with FI and Corporate KYC requirements
  • Checking account/KYC documentation upon receipt

Job Description

 

KEY RESPONSIBILITIES AND DUTIES:

 

  • Responsible for handling customer inquiries and/or relaying requests to respective Relationship Managers/Departments
  • Assisting Relationship Managers/customer with account opening/closing procedures – procedures and activities related to the review and monitoring of CDD documentation in relation to the application of internal and local banking regulation.
  • Checking account/KYC documentation upon receipt and follow up with customers where appropriate
  • Handling of customer time deposits in different currencies
  • Advising customers of incoming payments and follow-up disposal
  • Offering foreign exchange and deposit interest rates to customers (via Treasury)
  • Confirming forward exchange, short term advance bookings with customers
  • Receive and attend to Customers’ enquires on eBanking in course of day to day work
  • Handling inquiries from UCB AG, Munich and/or other relevant UCG units
  • Other duties assigned

 

 

 

REQUIREMENTS:

 

  • Bachelor Degree holder
  • Minimum 5 years’ experience in Financial Institution (FI) and/or Corporate Client Service
  • Solid knowledge and hands-on experience in FI and Corporate client onboarding process
  • Familiar with FI and Corporate KYC requirements and documents (for both onboarding and review)
  • Proficient in spoken and written English and Chinese (Mandarin and Cantonese)
  • Proficient in Microsoft Office

 

 

 

 

 

Additional Information

Career Level
Not Specified
Qualification
Degree
Years of Experience
5 years
Employment Type
Full Time, Permanent
Company Website

Company Overview

UniCredit is a leading European commercial bank operating in 17 countries, with over 143,000 employees, over 7,800 branches and an international network that spans 50 markets.

Our strategic position in Western and Central and Eastern Europe enables us to command one of the highest market shares in the region. 

While our brand is recognizable all over Europe, we have preserved the highly valuable local brands of banks that we acquired to form our Group.

Additional Company Information

Benefits & Others
Dental insurance, Five-day work week, Life insurance, Medical insurance, Performance bonus