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Customer Service Executive / Sales Administrator(5 Days, Sizable Company, Double Pay)Headsearch21 Consultancy Ltd
  • Not Specified
  • HK$17,000 - 25,000 /month
  • Posted on 15 Aug 2019
Customer Service Executive / Sales Administrator(5 Days, Sizable Company, Double Pay)Headsearch21 Consultancy Ltd

Job Highlights

  • Exp in Sales Coordinator, Sales Admin
  • 5 Days , Sizable Company, Double Pay
  • Strong in Excel (vlook up & pivot table)

Job Description

Our client is one of the market leaders with global presence in retail industry. They are seeking for an energetic candidate to join their team in Hong Kong. 


Sales Order Management

  • Support the sales process and follow-up with administrative tasks
  • Receive Sales Order (SO) forms and input into SAP system
  • Coordinate with cross functional team and suppliers for sample shipment arrangement
  • Manage order fulfillment process by working closely with Sourcing, Sales, Logistics, DC, Finance etc

Claims and Return Management

  • Act as first contact point for customer complaints and issues
  • Resolve issues with Supply Planning, DC and customers for the claims
  • Facilitate Customer Defective Return, based on approval from Sales & Product Team


  • Weekly Order Tracking Report
  • Monthly On-Time Performance Report


  • 3 year of work experience is preferable
  • Passionate about food products and sales- driven
  • Good negotiation skills and PC skills
  • Proficient in both spoken and written English and Chinese
  • Excellent computer skills in MS Word, Excel & PowerPoint


Interested parties, please click  “apply now” or send your resume with current and expected salary in MS word format to cv

For more information please contact Ms. Candy Lai at +852 3188 3070. Whatsapp: 63486297


All information collected will be treated in strict confidence and be used for recruitment purpose only

Company Web-Site: 
Hotline: (852) 3188 3586

Additional Information

Years of Experience
2 years
Employment Type
Full Time, Permanent
Benefits & Others
Double pay, Five-day work week, Medical insurance, Performance bonus

Company Overview

As a leading professional recruitment consultancy specialized in recruiting permanent and temporary positions, executive search and outsourcing services, our mission is to present the best talents to our clients, including Fortune 500 and multinational companies, HK listed organizations, small & medium sized enterprises, and help job seekers to find their dream job covering following sectors:

  • Accounting & Finance
  • Engineering
  • Human Resources & Administration
  • Information Technology
  • Logistics & Supply Chain
  • Merchandising & Manufacturing
  • Property & Construction
  • Retail Operation
  • Sales & Marketing

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