SEEK Asia Style Guide

Customer Service Executive / Sales CoordinatorMarchon Eyewear (Hong Kong) Ltd
  • Aberdeen
  • Salary negotiable
  • Posted on 13 Aug 2019
Customer Service Executive / Sales CoordinatorMarchon Eyewear (Hong Kong) Ltd

Job Highlights

  • Sales order processing and accounts set-up
  • Keep track on goods delivery, returns, replacement
  • Analytical support & tracking of sales performance

Job Description


  • Responsible for sales order processing and accounts set-up for overseas and local clients
  • Keep track on the status of product delivery, returns & replacements
  • Coordinate for after sales service, warranty/ defective claims and customers’ enquiries
  • Maintain good customer relationship
  • Provide analytical support & tracking of sales performance
  • Liaise with logistic department on the delivery & inventory control
  • Prepare and participate in the buying events
  • Prepare Ad Hoc reports, presentations & analysis when required by the Supervisor and various departments



  • Certificate / Diploma or above
  • At least 2 years’ Customer Service / Order Processing experience, preferably in luxury wholesale
  • Good interpersonal & communication skills & able to deal with difficult customers with appropriate manner
  • Independent, self-motivated & able to work under pressure
  • Good command of English, Mandarin & Cantonese
  • Proficiency in MS Word, Excel & Chinese Word Processing
  • With SAP knowledge would be an advantage


Interested parties please apply with a detailed resume stating present and expected salary to us by clicking "APPLY NOW".  You are welcome to visit our website


All applications received will be used strictly for selection purposes.


Additional Information

Years of Experience
2 years
Employment Type
Full Time, Permanent
Dental insurance, Double pay, Five-day work week, Life insurance, Medical insurance, Performance bonus
Company Website

Company Overview

We are one of the world’s largest manufacturers and distributors of fashion designer eyewear and sunwear.  Being a US based company, our headquarters in Asia is located in Hong Kong with operations in Shanghai, Shenzhen, Japan and Singapore.  To cope with our continuous business grown, we would like to invite high caliber candidates to fill the following position :