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(Senior) Customer Service ManagerRandstad Hong Kong Limited
  • Others
  • HK$55,000 - 70,000 /month (negotiable)
  • Posted on 17 Apr 2019
(Senior) Customer Service ManagerRandstad Hong Kong Limited
Job Highlights
  • directly reports to COO
  • competitive salary and benefits package
  • dynamic environment
Job Description

about the company.

As one of the leading financial institutions globally, our client promotes high performance. To enhance their expertise in operations management, an outstanding opportunity has arisen for an experienced professional to join their team as (Senior) Customer Servicing Manager.

about the job.
  • Lead the team to handle customer enquiries and complaint management by offering options and solutions
  • Povide professional insurance advice and day to day service to improve customer experience
  • Develop strategic planning to enhance services satisfactory level
  • Drive the team to deliver high-quality services for customers
  • Provide guidance and training to the team to improve technical knowledge
skills & experiences required.
  • Degree holder with solid experience in insurance industry
  • Familiar with insurance products and solid understanding of operations
  • Strong problem solving skills, good interpersonal and communication skills
  • Good command of written and spoken English and Chinese

For interested parties, please send your detailed resume to [email protected] or contact Abbie Cheng at +852 2232 3484 for a confidential discussion. All personal data collected will be kept under strictly confidential and will be only used for recruitment purpose.



Additional Information
Career Level
Senior
Qualification
Degree
Job Function
Years of Experience
N/A
Employment Type
Full Time, Permanent
Company details
Randstad is a global leader in the HR services industry, with Asia-Pacific operations in Singapore, Malaysia, Hong Kong, China, Australia and New Zealand. Our Hong Kong operations has been supporting people and organisations in realising their true potential, helping find the best permanent and contracting talent in accounting & finance, banking & financial services, business support, construction & property, engineering, human resources, technologies, sales, marketing & communications and supply chain & procurement.

Human connection is at the heart of our business. Our personal approach, supported by state-of-the-art technology, is what sets us apart in the world of work. We express this with a new brand promise: Human Forward.