Customer Service Manager / Officer, Corporate Banking

Salary negotiable
Posted on 06 Jul 2020

Customer Service Manager / Officer, Corporate Banking


Job Highlights

  • Structured career path
  • Market leading package and benefits
  • Prime location

Job Description

Your new company
Due to expansion, our client is a regional corporate bank in Hong Kong that is currently seeking for Customer Service Managers / Officers. You will get the opportunity to work in an well established team and be equipped with market leading training and support.

Your new role

  • Be the dedicate client contact point for inquiries related to cash management, trade finance and online banking
  • Manage a portfolio of clients including MNCs, China Corporates, Local Corporates, FI and NBFI clients
  • Manage after sales services and ensure client needs are fulfilled by offering tailor made client solutions
  • Conduct service reviews on new and existing clients to identify improvements in service levels and develop strategies for further business opportunities
  • Collaborate with frontline and products teams to ensure the smooth delivery of transactions

What you'll need to succeed

  • Minimum of 3 years of experience in client servicing for corporate / commercial banking clients
  • Experience in cash management, remittance, ebanking or trade finance will be an advantage
  • Great interpersonal and communication skills
  • Fluent in English and Chinese (Cantonese and Mandarin)
  • Depending on experience you will be assigned to officer or manager grading

What you'll get in return

  • Structured career path
  • Market leading package and benefits
  • Prime location

What you need to do now
If you're interested in this role, click 'apply now'. Alternatively, please forward your updated CV to [email protected] or call 2230 7916.

Additional Information

Career Level
Years of Experience
3 years
Job Type
Full Time, Permanent
Company Website

Company Overview

At Hays, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them.

Operating across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments, Hays placed 67,000 candidates into permanent jobs and around 220,000 into temporary assignments in the 2016 financial year. Our breadth and depth of expertise has enabled us to power the world of work for many decades.

In Hong Kong, our recruiting experts are available to you in the following specialisms:

Accountancy & Finance
Banking & Financial Services
Finance Technology
Human Resources
Information Technology
Life Sciences
Sales & Marketing
Supply Chain

To connect with a recruiting expert at Hays, visit us at www.hays.com.hk or follow Hays on LinkedIn - The #1 Recruiter on LinkedIn globally.

Additional Company Information