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Customer Service Officer (Bank/Insurance/Investment)ADECCO
Customer Service Officer (Bank/Insurance/Investment)ADECCO
Job Highlights
  • 5-days-work
  • 16k up + performance bonus + year-end bonus
  • Structured and comprehensive training
Job Description

Our client is a fast moving international corporation with proven track record who is looking to hire a Customer Service Officer to provide support to their client service team.

 

Responsibilities

  • Handle account inquiries from members and high-net worth clients

  • Understand customers’ needs and provide professional advices

  • Handle banking, insurance and investment related cases

  • Identify business opportunities

  • Provide solutions and route calls to respective department

  • Follow up and conduct reports

  • Support in administrative and clerical duties

     

Requirements

  • Higher diploma or above in any discipline

  • Working experiences in client service (recent graduates are welcomed)

  • Candidates with solid experiences in bank/insurance/investment client service roles will be offered a senior title

  • Customer-centric with effective communication skills

  • Possesses with a can-do attitude, eager to learn and develop

  • Native in Cantonese, Fluent in English and Mandarin

     

Benefits

  • 5-days-work

  • 16k up + performance bonus + year-end bonus

  • Structured and comprehensive training

  • Career development

  • Qualification subsidies

  • Internal transfer

  • Medical and Dental insurance

  • Flexible working hours

 

 

Interested parties, please send your latest resume with current and expected salary through “Apply Now

 

Please note that only short listed candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.

 

Additional Information
Years of Experience
Not Specified
Employment Type
Full Time, Permanent
Benefits
Dental insurance, Education allowance, Five-day work week, Flexible working hours, Gratuity, Housing allowance, Medical insurance, Performance bonus
Company Website
Company details

Adecco is a leading human resource solutions company in Hong Kong with general staffing and specialties division. Our comprehensive range of services includes temporary & contract staffing, permanent recruitment, outsourcing, executive search, leadership development, career management & outplacement services.