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Customer Service Officer (General Insurance) 18 - 20kRandstad Hong Kong Limited
Customer Service Officer (General Insurance) 18 - 20kRandstad Hong Kong Limited
Job Highlights
  • Familiar with general insurance, IIQE 1,2
  • inbound call and support service inquiries
  • call centre nature, customer oriented
Job Description

Our client, an global insurance group is hiring customer service officer to support in their customer service team. Interested parties who are experienced in either Call centre or Telemarketing or from Insurance market are welcome to apply.

Job nature:

  • To communicate and handle service enquiries through in-bound calls and emails
  • To provide excellent customer service and support general insurance inquiries
  • Follow seniors service officer to pick up business and product knowledges.
  • Proactive attitude in learning and perform tasks as assigned.


  • 1 to 2 years of experience in call centre or customer service environment
  • Strong interpersonal skills and communication skills on phone manner
  • Excellent in softskills and rapid in response.
  • Proficient in spoken & written English, Cantonese.
  • With IIQE 1,2, will have added advantages

Interested parties please Apply with full resume with current salary. You may also contact (senior consultant) Alvin Tang at 2232 3434 for confidentail discussion. For more jobs in insurance, please visit

Additional Information
Career Level
Years of Experience
1 year
Employment Type
Full Time, Permanent
Company details
Randstad is the second largest HR services provider in the world and a Global Fortune 500 company. Already holding market leading positions in Europe, the United States, India and Australia, we are now expanding rapidly throughout the Asia-Pacific region, including Hong Kong and Greater China. Our mission is to be a world leader in matching demand for and supply of labor and HR services, and in doing so we continue to apply our founding ethos: "to know, to serve, to trust." As we say here at Randstad: "It's good to know you!"