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Customer service officerManpower Services (Hong Kong) Limited
Customer service officerManpower Services (Hong Kong) Limited
Job Highlights
  • Banking industry
  • Competitive salary &22 days AL
  • Kwun Tong
Job Description

Description

  • Handle inbound calls from affluent segment customers and provide information to enhance customer relationships
  • Deliver good customer service to ensure a superior experience to our customers
  • Identify and respond to customer needs accordingly
  • Promote and cross-sell banking products as appropriate
  • Collect and provide customer feedback to supervisor for product/service/program improvement
  • Comply the policies and available procedures/guidelines to ensure safety and security of the bank and customers assets are maintained
  • Shift duty is requested

 

Qualifications

  • University graduate with minimum 1 year’s customer service experience in banking industry
  • Customer service oriented and good problem/complaint handling skills
  • Good communication skills
  • Good team player
  • Willing to work on shift duty
  • Good command of written and spoken English, Cantonese and Putonghua
  • Possess professional qualification of HKSI Paper 1, 7 & 8 will be an advantage
  • Candidates with less experience will also be considered

Competitive salary, 22 days AL

Additional Information
Years of Experience
N/A
Employment Type
Full Time
Company details

Manpower®  (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower®, Experis®, Right Management® and ManpowerGroup® Solutions – creates substantially more value for candidates and clients across 80 countries and territories and has done for 70 years. In 2018, ManpowerGroup was named one of the World’s Most Ethical Companies for the ninth year and one of Fortune’s Most Admired Companies for the sixteenth year, confirming our position as the most trusted and admired brand in the industry. See how ManpowerGroup is powering the future of work: www.manpowergroup.com.

ManpowerGroup (formerly Manpower Inc.) was established in Hong Kong in 1964. With over 50 years of experience locally, ManpowerGroup Hong Kong (Registered as Manpower Services (Hong Kong) Limited) provides employers a range of services and solutions for the entire employment and business cycle including permanent, temporary and contract recruitment; employee assessment and selection; training; outsourcing and consulting. We helps both companies and individuals achieve more than they imagined and win in the Human Age. www.manpower.com.hk.www.manpower.com.hk

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