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Customer Service Officer (Insurance)PC Securities Financial Group Limited
Customer Service Officer (Insurance)PC Securities Financial Group Limited
Job Highlights
  • Provide quality services to HNW clients
  • Good knowledge in insurance products
  • Quarterly KPI Incentive Bonus, 5 days work week
Job Description

About PC Securities Financial Group Limited 

PC Securities Financial Group, an integrated financial institution, through its subsidiaries companies, engages securities and exchange, insurance and investment management, wealth management, offshore family trust, global business immigration and overseas business.

Among the number of financial institutions in Hong Kong, PC Securities Financial Group has its unique advantage that our company is consists of a group of financial professionals who really understand the situations and conditions of China. To meet customer needs, we provides a wide range of financial service models with professional team and high quality assets; at the same time, we have provided training and development opportunities and created a good working environment to recruit, retain and reward our outstanding talents. PC Securities operates in Shanghai, Hong Kong, Taiwan and Singapore.

 

To cope with our expanding businesses, we invite high caliber to join us and become one of our professional team members. For more details, welcome to visit our official website: www.pcsfg.com

 

Job Descriptions

 

  • Handle enquiries including complaints and provide one stop services to satisfy customer needs
  • Handle and resolve daily requests from customers via phone and email regarding insurance
  • Liaise with internal departments to resolve customer problems
  • Ad hoc project assigned by Supervisor

 

Requirements

 

  • Diploma or above with 1-2 years relevant working experience, preferably from insurance industry
  • Strong attention to details, customer-oriented, team player and well organized
  • Good common of Mandarin, English and Cantonese
  • Good PC knowledge
  • Knowledge of insurance products & IIQE licenses (esp. Paper 1, 3 & 5) are an advantage
  • Immediate available is preferred

 

Staff Benefit:

  • 5-day work week
  • Birthday Leave
  • Staff Group Travel
  • Medical Benefit
  • Dental Benefit
  • Quarterly KPI Incentive Bonus
  • Performance Bonus
  • Staff Activity
  • Education Allowance

 

Attractive salary and benefits package will be provided to the right candidate. Please send a full resume with contact telephone number and expected salary to our HR Department.

Data collected will be kept confidential and used for recruitment purposes only.

Additional Information
Career Level
Entry Level
Qualification
Non-Degree Tertiary
Years of Experience
1 year
Employment Type
Permanent
Benefits
Dental insurance, Education allowance, Five-day work week, Medical insurance, Performance bonus, Travel allowance
Company details

Welcome to visit our official website: www.pcsfg.com